Greco & Haines Inc

Jeanne 

on Insider Pages

2 years ago

Smartly The best in the State for a reason. They come on time, they do the job and get it right!I am sure they can't please everyone , but the certainly took care of myself and other friends.Always there when you need them, no worries about that.The office staff and servicmen are all friendly and helpful. I would suggest anyone using this company! 

Bill 

on Insider Pages

2 years ago

GREAT COMPANY Excellent- I use GRECO & HAINES IN OLD LYME, CT. , SHELTON, CT. AND HAVE IN THE PAST USED THEM IN HARWINTON,CT WHEN I OWNED A COMMERCIAL BUILDING WITH 7 BUSINESSES. I HAD 10 PIECES OF EQUIPMENT THERE. I HAD USED AN OUTFIT BY THE NAME OF BLACK FROM WATERTOWN, CT. WHO CHARGED ME MONTHLY BUT DID NOTHING. GRECO & HAINES IN MY OPINION HAVE ALWAYS CHARGED ME A REASONABLE AMOUNT FOR WHAT THEY DID. THE BIGGEST THING WITH THEM IS THAT THEY KNOW WHAT THEY ARE DOING AND ALL THE SERVICE MEN ARE SHARP. THEY ARE ALSO ALL LIC... read more

Chris 

on Insider Pages

2 years ago

DON'T CALL! TAKE YOUR BUSINESS SOMEWHERE ELSE DON'T CALL, TAKE YOUR BUSINESS SOMEWHERE ELSE! I purchased my home 5 years ago which came with a new water filtration system (radon in the water), that needs service each year. For the past 4 years I have had Greco & Haines service the system and each year there has been an issue - but this year was the final straw. The first 2 years, the technicians (2 sent each time) left my home and the system was leaking from where they had disassembled it, resulting in my having to call them... read more

Alecia 

on Insider Pages

2 years ago

One of my worst experiences with a business ever Do not use this company. It seems like they only care about money to me. A woman told me that our yearly service would cost $155. You can imagine my shock and anger when the servicemen handed me a bill for over $560. For my family, that is a lot of money, and we would have arranged something else had we known it was going to cost that much. It still upsets me to think with two small children and a home that we continuously work to improve, what we could have done with that mon... read more

Will 

on Insider Pages

2 years ago

AWFUL AWFUL COMPANY I have never seen such lack of professionalism or work ethic. I went to visit my mother who was having work done (which they failed at too) and the employee that came to fix the water pump had the radio in his work truck blaring so loudly ALL of the neighbors called to complain about the noise. Clearly he was just trying to be malicious, no one is that stupid to think that they aren't being a nuisance. He had a chip on his shoulder and ruined everyones Saturday afternoon with the blaring music. They also ... read more

Mike 

on Insider Pages

2 years ago

BE CAREFUL! It saddens me to write this as this company has failed in every way. We recently purchased a new home and prior to the purchase we were given permission to speak to them about the system since they have maintained it from the beginning. I was told by multiple staff and technicians that the well system in this home was NEW and was the "Cadillac" of all systems. I asked if I should conduct a functionality test on the well and they said, "They wouldn't" and that this system is top notch and has been cared for. I was... read more

Patricia 

on Insider Pages

2 years ago

LOOK OUT FOR 'HIDDEN' TRAVEL CHARGES STAY AWAY - YOU WILL 'DROWN' IN LABOR COSTS. They may never charge and overtime fee, but they do charge for the time that the techs are sitting in their truck driving from one appointment to the next. If you live close to the last service call, that might not be a problem. If you live quite a way from the last service call you will be charged for the time it takes the techs to drive to your house as labor. Your one hour job could become an hour and a half or more and you get charged for t... read more

roxanne 

on Insider Pages

2 years ago

Water Pumps This company has been in business forever. They have a great reputation for doing the job quickly and doing it right. Prices are reasonable and comparable to other companies in the area. 

Anne 

on Insider Pages

2 years ago

Anne C. They arrive on time, do the job and charge fairly, what else can you ask of a business? They have been around 50 years , must make most of the people happy, they did me. Charge same rates on weekend and holidays as they do during the week, and their rates are reasonable compared to other companies in the same or similar business. Office staff was pleasant , servicemen were neat and clean and helpful. We would recommend them to anyone any time. Great company.