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Great Lakes Power Tools

3.6

About this business

Great Lakes Power Tools is an authorized distributor for Milwaukee Tool products specializing in power tools, hand tools, instruments and accessories in Muskegon, MI. With quality as our highest priority, we provide you with the best heavy-duty tools for professional work. Visit us today! 

Location details

4841 Airline Rd, Muskegon, MI, 49444, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.634 reviews
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Valentina Ross's profile image
Valentina Ross 
on Google
a month ago

REPORT THEM TO BETTER BUSINESS BUREAU! GO TO GRAINGER INSTEAD--My review was deleted, so I'll just leave the response I emailed to the owner. Context: They cancelled my order without any warning and left me to deal with it myself, sending me to a third party company that told me to wait 4 days for a response. I stated in my review that the only issue I can imagine causing "alarm" is the name being fully Asian and the card being a corporate one with a different billing address. Owner emailed saying this was not the case and i... read more

Shannon's profile image
Shannon 
on Google
2 months ago

Cuz there theives 

Mel's profile image
Mel 
on Google
5 months ago

Have you ever driven 30 minutes to a store to see they chose to close 5 minutes before closing time?? Went in day before for replacement item, was told need tool to know specific part and sign says 4:30 closing time clock says 4:22? Not impressed! All about supporting small business over big box stores but actions speak louder than words!! 

Scott Erholm's profile image
Scott Erholm 
on Google
5 months ago

This outfit whines more about "fraud" than any other I've seen. Placed an order for an item claimed to be in stock. A couple days later I receive an email saying I must contact THEIR payment processor, due to THEIR processor flagging it as possible fraud. My credit card was successfully charged, so obviously they knew there was no fraud. Despite this, I did contact their processor, as well as replied back directly to let everyone know there was no fraud. A day later they cancelled my order. Is this one of those companies who... read more

Dans DoingDoors's profile image
Dans DoingDoors 
on Google
7 months ago

Horrible customer service. I have placed two orders with this company. Both times paid for expedited shipping. First time when my order should be arriving I get an email stating my payment was flagged. I had to call and confirm I made the purchase. Was told it sometimes happens with new customers. So I ordered a second time paid for expedited shipping. Ordered on a Friday hoping to get it by Tuesday. Tuesday comes and I get an email that morning that my payment is flagged again. So I call again. All to get an email that my p... read more

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Frequently asked questions about Great Lakes Power Tools

How is Great Lakes Power Tools rated?

Great Lakes Power Tools has a 3.6 star rating with 34 reviews. 

When is Great Lakes Power Tools open?

Great Lakes Power Tools is closed now. It will open tomorrow at 8:00 a.m. 

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