Great American Cookies's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Great American Cookies

4.3

About this business

Our business specializes in gourmet cookies, and cookie cakes for all occasions! Just stop on by, give us a call, or you can order online at greatamericancookies.com 

Location details

5000 Frederica St Ste 22, Ste 22, Owensboro, KY, 42301, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.3139 reviews
Select a rating
Megan Gilliam's profile image
Megan Gilliam 
7 years ago
Beth Buntin's profile image
Beth Buntin 
7 years ago

I just picked up a cookie cake that I had called for several days before and it was hideous. When I called I asked for a snowman scene and the happy birthday writing. When I picked it up it said happy birthday so large that there was only room for three small snowflakes in a corner. We had talked about a snowman, snowflakes, etc. It was not at all what I asked for and even the writing was ugly and messy looking. I mentioned to the worker that it was not what I had asked for and I didn't like it and she ignores me and told me... read more

Business response:

Beth, We are truly sorry to hear about your experience. If you could please stop by or call the store and talk to Ashley or Megan, they will certainly figure out what happened and make it right for you. 

David Wyatt's profile image
David Wyatt 
7 years ago
Dorman Holland's profile image
Dorman Holland 
7 years ago

I have always had a great experience at this store. The cookies are always good and the decorating is great. All the employees are nice and helpful. 

Logan Embry's profile image
Logan Embry 
7 years ago
Stacey Tindle Holland's profile image
Stacey Tindle Holland 
7 years ago
Ashley Wyatt's profile image
Ashley Wyatt 
8 years ago
Sheila Mitchell's profile image
Sheila Mitchell 
9 years ago

I came in last week and got a cookie cake for my daughter, and spoke to a young lady named Megan. She was very kind, helpful and she decorated my cake beautifully! my daughter was ecstatic when i brought it home to her. Very talented young girl. 

Business response:

Sheila, thank your for your kind Comments! We strive for WOW guest experiences. We love sharing the fun of cookies! 

Issac Beatty's profile image
Issac Beatty 
9 years ago

Frequently asked questions about Great American Cookies

How is Great American Cookies rated?

Great American Cookies has a 4.3 star rating with 139 reviews. 

When is Great American Cookies open?

Great American Cookies is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com