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Great American Cookies
- Chocolatiers & Shops
- Owensboro, KY
About this business
Our business specializes in gourmet cookies, and cookie cakes for all occasions! Just stop on by, give us a call, or you can order online at greatamericancookies.com
Location details
5000 Frederica St Ste 22, Ste 22, Owensboro, KY, 42301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I just picked up a cookie cake that I had called for several days before and it was hideous. When I called I asked for a snowman scene and the happy birthday writing. When I picked it up it said happy birthday so large that there was only room for three small snowflakes in a corner. We had talked about a snowman, snowflakes, etc. It was not at all what I asked for and even the writing was ugly and messy looking. I mentioned to the worker that it was not what I had asked for and I didn't like it and she ignores me and told me... read more
Business response:
Beth, We are truly sorry to hear about your experience. If you could please stop by or call the store and talk to Ashley or Megan, they will certainly figure out what happened and make it right for you.
I have always had a great experience at this store. The cookies are always good and the decorating is great. All the employees are nice and helpful.
I came in last week and got a cookie cake for my daughter, and spoke to a young lady named Megan. She was very kind, helpful and she decorated my cake beautifully! my daughter was ecstatic when i brought it home to her. Very talented young girl.
Business response:
Sheila, thank your for your kind Comments! We strive for WOW guest experiences. We love sharing the fun of cookies!
Frequently asked questions about Great American Cookies
How is Great American Cookies rated?
Great American Cookies has a 4.3 star rating with 139 reviews.
When is Great American Cookies open?
Great American Cookies is closed now. It will open at 10:00 a.m.
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