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Grease Monkey

3.9

About this business

Location details

17115 28th Dr NE, Ste 17115, Marysville, WA, 98271, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
3.9104 reviews
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Philip B.'s profile image
Philip B. 
7 years ago

Don't go there! While doing my oil change they loosen the screws to my transmission pan. The next morning all of my transmission fluid was on the ground. When I took my car back they smiled and said I needed a new gasket. I reminded them that they put the gasket on the last time I was there. They tightened the screws and refilled the transmission fluid and told me to come back tomorrow ... for more unneeded repairs? A complete RIP OFF! 

Jan B.'s profile image
Jan B. 
7 years ago

I have liked this business in the past but the last few visits have been frustrating! Computer down so I had to return the next day and I live 30 min. away. Then when I had to repeat a service and for got coupon they would not honor it later. Then manager basically thanked me for not returning. I really don't think I was asking for much. But he does not seem to care about customer service! 

J P.'s profile image
J P. 
7 years ago

Grease Monkey Garage 1140 N. Ben Maddox way Visalia Ca, : : total crap , service is bad , automobiles go in running and leave being towed . $ $ $ $ and leave you walking . 

Bradley L.'s profile image
Bradley L. 
8 years ago

If you want to get ripped off this is the perfect place to go. I had them diagnose my car for $90 which is fine if you diagnose it correctly then they wanted to charge me $300 for $100 battery. They try to fool me and tell me it's a special battery that they got at O'Reilly's so I went to O'Reilly's and they let me know there was nothing special about my battery just a regular battery. I knew if they were going to rip me off on something so small that they would definitely rip me off for fixing the car. Then he asked for an ... read more

Jeff R.'s profile image
Jeff R. 
8 years ago

The guys a grease monkey at this location were very respectful polite and prompt soon as I pulled up they were asking me what Kind oil change I wanted.and what I needed to have done and then I met the manager Andrew he was very courteous kind and helpful on answering a few more questions that I had to have done to my vehicle I will definitely be going back to this location to have my two vehicles serviced thank you 

Quantrell S.'s profile image
Quantrell S. 
8 years ago

I would not recommend anyone to do business here. Their customer service is extremely poor. I went to purchase tires and should have turned around when I witness the manager arguing with the customer in front of me about a check engine light. I continued to purchase the tires anyway. Prior to coming into the shop I called ahead to make sure had the run-flat tire I needed. The manager's exact response was "yes, they are the exact tires that's on your car now". So I purchased the tires with out thinking about it until I got ho... read more

Lisa D.'s profile image
Lisa D. 
8 years ago

Hey.. A big shout out to these awesome guys! You rock as usual. Customer for life :-) Thx Lisa DePue 

lacy.leblanc.5's profile image
lacy.leblanc.5 
8 years ago

i have never had a problem with grease monkey. they are honest with everyone not just men. Best place for auto problems by far and here is one example of a problem i with another place and how grease monkey came through Went to Home of Economy yesterday to have a PCV valve put in guy says it only takes a few min cost about $5. After he pulls my car in looks under the hood he comes back to me and says its not as easy as i thought this one was so you will need to schedule an appt. its under the intake manifold and i have to te... read more

Doug R.'s profile image
Doug R. 
8 years ago

Grease Monkey is the best brakes and auto air conditioning repair shop. Always fast and thorough. Try them 

Frequently asked questions about Grease Monkey

How is Grease Monkey rated?

Grease Monkey has a 3.9 star rating with 104 reviews. 

When is Grease Monkey open?

Grease Monkey is closed now. It will open tomorrow at 8:00 a.m. 

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