Grayson Subaru

Jerry W. 

on Birdeye

6 months ago

My wife and I leased a Subaru Crosstrek from Grayson on 3/30/2026. The finance person we saw was Justin Cole and he was wonderful. He was professional and courteous. He was prepared, had everything ready for us to sign and the process was flawless. He was great! 

Jerry W. 

on Birdeye

6 months ago

We leased a Subaru Crosstrek from Grayson o 3/302026. Our sales person was Evan Dunlap and he made the experience wonderful. He was professional, courteous, friendly and engaging. He made the car leasing experience fun. We think he is great! We would definitely refer friends or relatives to Evan! 

J C. 

on Birdeye

a year ago

The customer service during my visit was alright but after the fact and dealing with the manager was a nightmare. I am not going back to this location under any circumstances and will probably avoid the dealership altogether. I'll find a better mechanic who won't jack my stuff up and then insist it was already a problem before I came in. In the end, no resolution and I am definitely ex customer. 

J C. 

on Birdeye

a year ago

I came to Grayson Subaru with reasonable expectations. My car’s air conditioning had a few issues that needed some attention, but it was still fully functional. After they installed a new AC control panel, I drove away in 90+ degree heat with no working AC because they had drained the refrigerant and didn’t bother refilling it. The visit itself was fine. Staff were polite and things seemed organized enough. But the follow-up was a letdown. Communication was vague, accountability was lacking, and trying to get the issue resol... read more