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Grapids Heating & Cooling, Inc

4.2

About this business

Are you hearing strange noises from your heater or AC? Chances are, your heating or cooling system is in need of repairs. For a reliable team of expert technicians, turn to Grapids Heating & Cooling. The company offers a wide range of heating and AC services in Grand Rapids and the surrounding areas. From simple tune-ups to complex repairs and installations, Grapids Heating & Cooling can get the job done right the first time. The company’s team has been professionally trained and certified by NATE and Nexstar so you ca... read more

Location details

3325 3 Mile Rd NW, Grand Rapids, MI, 49534, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.291 reviews
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Keith K's profile image
Keith K 
a month ago

Great service!!! Nick was friendly and fantastic!!! Been with GRAPIDS for 5 years and we’ve always had great results! 

Scott D's profile image
Scott D 
4 months ago

Grade A. Professional staff, high quality work. They replaced my furnace and water heater. It was a tough job. Highly recommend, glad I hired them for the job. 

Business response:

Thank you for the great review! We are so happy you had a great experience with us from start to finish! 

Vahe G's profile image
Vahe G 
4 months ago

Did a great job and gave options in my budget 

Business response:

Thank you for the great review! We are so happy we could help! 

Doug S's profile image
Doug S 
5 months ago

They did a great job of unclogging my pipes . The service guy was very helpful 

Business response:

Thank you for the great review! We are so happy we could help! 

Denise J's profile image
Denise J 
6 months ago

Seeing SO many complaints about Grapids Home Services, I feel compelled to add my own experience. They also offered me a free inspection, but as it turned out, it wasn't a service tech who showed up, but the first half of a slick sales team. As with others, he said my heat exchanger was cracked and unsafe to use. Cue the big red danger tag, with the carbon monoxide warning (scares the $$ out of old people, you know). He showed me pictures of cracks, then called a mystery person for a second opinion. He made arrangements for ... read more

Business response:

<p>Thank you, *****, for taking the time to share your feedback. We're sorry to hear that you didn’t feel comfortable moving forward with the system replacement. As you mentioned, we promptly refunded your down payment and canceled the installation.<br /> <br style="box-sizing: border-box; padding: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px;" /> At Grapids, we are committed to delivering five-star service and stand behind our 100% satisfaction guarantee. We also want to reassure you that if our diagnosis of yo... read more

Mary L's profile image
Mary L 
6 months ago

Great communication before and during my appointment, thanks for taking care of my a/c issue 

Business response:

Thank you for the great review! We are so happy we could help resolve your A/C issue! 

Jean M's profile image
Jean M 
6 months ago

Connor did a great job and took care of all our needs! He was warm, friendly, professional, and not pushy. 

Business response:

Thank you for the great review! We are so happy Connor was able to help! 

Heather D's profile image
Heather D 
8 months ago

Connor did a great job with our service today. He showed up on time and completed the job quickly. He was very friendly and knowledgeable. Would definitely recommend! 

John D's profile image
John D 
9 months ago

***** performed diagnostic tests on our Carrier Infinity HVAC system to determine why we were experiencing problems with our low-medium-high speed furnace fan settings. He methodically checked everything, very professional, we were impressed. We went through a reset, everything is performing properly, and the furnace fan speeds are functioning now. We highly recommend , and***** GRapids services. Prompt and professional. 

Frequently asked questions about Grapids Heating & Cooling, Inc

How is Grapids Heating & Cooling, Inc rated?

Grapids Heating & Cooling, Inc has a 4.2 star rating with 91 reviews. 

When is Grapids Heating & Cooling, Inc open?

Grapids Heating & Cooling, Inc is closed now. It will open tomorrow at 7:00 a.m. 

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