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Granite Bay

3.8

About this business

Looking for a nice place to call home? Then Granite Bay Apartments is the place for you! Our community offers newly remodeled one, two and three bedroom apartment homes. Our floor plans are spacious and inviting. You will love swimming in one of our four large swimming pools or relaxing in our indoor heated Jacuzzi. Getting into shape is made easy with our onsite full body workout center. Residents enjoy using the beautiful clubhouse for personal gatherings. We even have a business center available for those little emergenci... read more

Location details

14230 N 19th Ave, Phoenix, AZ, 85023, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.8472 reviews
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James P.'s profile image
James P. 
a year ago

New Tenant My leasing agent, Isiah, the staff and maintenance were very professional in making sure it was a smooth and great experience to become a resident at Granite Bay Apts. I have not experienced any better experience at any other place I have lived. 

Kris V.'s profile image
2 years ago

It’s embarrassing to live here. The pools here are always disgusting. The water is cloudy and has hair and weird frothy suds always floating in them. The gym is slimy and sticky and musty. The basketball court is hazardous and makes the complex look trashy. The kids are always roaming the parking lots with basketballs because there’s no where else for them to play. Years ago the basketball court was happily used by the kids and adults on summer nights and winter days.. The street has pot holes that have flattened my tires tw... read more

Loud M.'s profile image
3 years ago

i wouldn't if i were you. the cabinet doors and drawers fall off, the AC unit will bust, there are nails sticking out on the patio and stripped screw holes, the appliance is nearing it's lifespan. they told us we'd be getting all hardwood — not only was there a carpet, but also fairly old and damaged (steamed it after a week and the water was black). linoleum isn't placed well and the doors fall apart, so your toddler will be able to rip everything up if they have free reign. the front desk lies and are disorganized... i'd m... read more

Eileen O.'s profile image
Eileen O. 
6 years ago

I do not recommend. As an out of state college student, my main priority is to manage/save my money the best i can. I was apartment hunting online since that was my only option and these pictures of the model apartments look nothing like the one i’m in! My apartment is outdated. Because of that, these apartments are way too overpriced and not much comes with them. When i moved in, so many things were broken (stove, window screens, laundry door, locks, screen door), the apartment smelled like a casino and the balcony had a ho... read more

Cindy B.'s profile image
Cindy B. 
7 years ago

Roach and bed bug infested We lived here 3 years. First 1 1/2 we're ok. Then suddenly we we're infested with roaches because someone moved in above us from the north side apartments. We had our apartment bombed 5 times in two weeks intervals.we finally got so sick of the nastiness that we moved out. Then we left the apartment so clean. But Granitebay charged us for the warehouse and tear of the spray paint that they used to paint the counter tops. Along with the carpets that their poor work on the installation of carpet trim... read more

Kristina R.'s profile image
Kristina R. 
8 years ago

Do Not Recommend I moved here a couple of months ago. Unfortunately, I cannot recommend moving here. You definitely do not get what you pay for here. The grounds are always sopping wet from overwatering. People do not clean up after their pets. They don't empty out the trash bins around the property often enough or have enough dog clean up stations. The staff is so difficult to work with, never looking for solutions. Instead, they basically say their hands are tied. Though they advertise a fitness center, only one of three t... read more

Business response:

Our Community Manager, Eleana, has reached out to you since this review, and we apologize for the sanfus! Eleana is eager to speak with you to make sure that your pest control visits are taken care of, and to answer any questions you may have. You can reach her back at 602-866-9196 or directly via email at manager.granitebay@conam.net, or our corporate home office at customerservice@conam.com - ConAm Customer Service 

L D.'s profile image
8 years ago

Not Recommended!! This apartment complex seems so nice at first, but don't judge a book by its cover! The staff is not knowledgeable about what is going on. Its like no one talks to each other. Maintenance does not handle requests in a timely manner. Upon move out, they were trying to charge for ridiculous things that I had requested to be fixed prior to move out. The office is unaccommodating to any and all circumstances. I would NOT ever recommend this complex to anyone. Vehicles on the facility have been vandalized and br... read more

Stephen K.'s profile image
Stephen K. 
9 years ago

We can't wait! My girlfriend and I had a long list of apartments to look at over a long weekend - but once we reached Granite Bay, we were blown away by Eleana and her wonderful community, and immediately applied. The office staff are some of the most friendly people I've ever met, and they are super transparent about everything. They outline every single expense or fee you will encounter, and make sure you understand everything fully, and are happy with the terms. The apartments (even the un-refurbished ones!) look amazing,... read more

Nadia C.'s profile image
Nadia C. 
9 years ago

I would not recommend My family and I have lived here for 3 years. It is a very peaceful community, all my neighbors are fantastic. The office staffed has its on and off days. The maintenance (with the exception of 1) is a joke they come in and temporarily fix the problem til it breaks again! A car had crashed into a building near my home about 2 years ago and it shut down all the outside power around my home. That includes my building and 2 buildings over on either side of us, it took them 9 MONTHS to fix this problem, I wo... read more

Business response:

Hi Kelly - Our Community Manager, Eleana, has reached out to you since this review, and we apologize for the sanfus! Eleana is eager to speak with you to make sure that your pest control visits are taken care of, and to answer any questions you may have. You can reach her back at 602-866-9196 or directly via email at manager.granitebay@conam.net, or our corporate home office at customerservice@conam.com - ConAm Customer Service 

Frequently asked questions about Granite Bay

How is Granite Bay rated?

Granite Bay has a 3.8 star rating with 472 reviews. 

When is Granite Bay open?

Granite Bay is open now. It will close at 6:00 p.m.  

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