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Grand Station Entertainment
- Event Planning & Services
- College Station, TX
About this business
Location details
2400 Earl Rudder Fwy, College Station, TX, 77840, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We were there 3/12/18...We walked up paid for the service we needed and played instantly .never any problems. My SON has had parties there and no problems anytime...we will return...�
Business response:
Thanks, Kathy! We appreciate your input, and we look forward to having you back!
Very poor treatment of paying, repeat customers. I took my girlfriends entire family to your College Station location yesterday to go bowling and just in general have a fun family afternoon. My girlfriend went to pay for 2 hours of bowling on 2 lanes and 11 pairs of shoe rental, totaling $51.96 with tax. After she had paid, the young lady who rang her up advised her that we would have to be off the lanes by 12:40 as they had a private party booked. We paid at 11:01 per the receipt I am looking at. I went back up front to inq... read more
Business response:
We are so sorry! Please message us with your phone number or email address. We want to reach out to you and make this right. We appreciate your repeated business, and we hope you will give us another chance. Adjustments can be made in situations like this. We are addressing this with our staff now. Thanks for bringing this to our attention. We want our guests to walk away happy.
Business response:
We are sorry to fall below your expectations. Is there a suggestion you can provide that would help to make your experience more positive?
Was told at the front desk our wait time would be 20 minutes. We made it clear that just a week earlier we were put on a waiting list, told 20 minutes and never recieved our text to tell us a lane was available. A man assured us that we were on a list and would get a text. After about 35-40 minutes we checked on how much longer the wait time would be and guess what they did not have us on a list for the second time. A lady this time said she would take care of us and the wait time would be another 20 minutes. We did wait bec... read more
Business response:
We are so sorry that the Sunday crowds impacted your experience. Our crowds can vary, depending on the types of reservations that have been made. In the future, please feel free to call ahead of time, so we can let you know the status of the lanes. We are sincerely sorry that our waiting system had communication issues, as well as the lanes you were given, and will continue working to resolve those issues in the future. We appreciate you coming out and leaving your feedback, and we'd love for you to give us another try.
Business response:
Thank you, Eryn!
Business response:
Thanks, Fernando! We're glad we're living up to your expectations!
Absolutely wonderful! Fun for the entire family! Very clean & staff is very attentive and polite. If you're looking for a great place to have birthday parties for all ages or just to go and have a great time, this is your place!!
Business response:
Thanks so much for your great endorsement! We can't wait to have you back!
Business response:
Thanks, Lindsay!
Frequently asked questions about Grand Station Entertainment
How is Grand Station Entertainment rated?
Grand Station Entertainment has a 4.3 star rating with 2,579 reviews.
When is Grand Station Entertainment open?
Grand Station Entertainment is open now. It will close at 6:00 p.m.
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