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Grand Reserve Katy
- Apartments
- Katy, TX
About this business
Welcome to the refined lifestyle at Grand Reserve. Our stylish one-, two- and three- bedroom residences come fully equipped with granite counter-tops, designer Moen fixtures, washer and dryer, contemporary finishes and many more options that make every day living special. Experience a new level of sophistication and find more than a place to live. You deserve a place to call home, Grand Reserve.
Location details
22101 Grand Corner Dr, Katy, TX, 77494, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Stay Away, this is property has horrible management. 1. The maintenance department will close requests without even looking. 2. Management will close down amenities without giving a notice. 3. Trash problems every month. 4. People at the office do not care how long you have lived there, they will also raise there voices and be rude. I have been living here since this place opened, moving out due to new management. Did not have any plans to move until the new management.
Business response:
Hi there. We sincerely apologize for the inconveniences you've experienced. Our team did complete your work order, and we will communicate that more clearly in the future. We will strive to provide you with improved service, and we'd be happy to answer any questions you may have for us in the future.
Great Place to Live Exceptional location and attentive and responsive front office. Clean, safe, and family friendly atmosphere. Highly recommend!
Business response:
We love hearing from our happy residents! Thank you for taking time out of your day to give us an amazing review and share your experience. Let us know if there is anything you need from our team. We’re always happy to help.
Multiple Burglaries Multiple burglaries had happened and management does not want to work with lessee to make the community a safe and better place to live in.
Business response:
Hello Anonymous User, I am sorry to hear that you are feeling this way. I would love to better understand your concerns and would love to help you resolve this matter. Please reach out to me at 281-392-1900 at your earliest convenience. Regards, Ashley Eustate Property Manager
bills keep increasing every month with new items nobody can explain Please be reminded that your monthly charges will be increasing in variable charges every month that nobody can explain what these new items are, nor a breakdown of these items. Very tyranny. emails not replied for six days, telephones not picked up, door was locked at least twice during business hours. Even the hotline staff has the same questions as mine...
Business response:
Thank you very much for providing your feedback. We are very sorry to hear that you feel this way. We would love the opportunity to address any concerns you have. Please -contact our office at your ealiest convenience at 281-392-1900. Regards, Grand Management
Updated Review To begin with the most important issue: Lived here for just over 2 years, had 3 leasing companies. Hilltop (the current management) is the most tyrannical. All they care about is their bottom line, there isn’t any real interest in helping the residents. In the beginning of the pandemic, they sent an email outlining the specific clauses in our leases stating we have no excuse to not pay rent. But don’t worry, they put a plunger and a roll of toilet paper at our doors to make it up to us. They do not negotiate. ... read more
Disgusted with management and the lack of maintenance Read the fine print if you move here. I am forced to relocate for work, and the management is charging 4.5 months of rent to vacate. It would still be 2.5 months (more than $3000) even with a 60 day notice. Management has let the property go downhill without felony background checks, lawn and general maintenance has been neglected, and crime has increased. For the money this place charges, I would suggest others look elsewhere.
Beautiful apartment I love these apartments! The quality was superb with stainless steel appliances, wood floors, granite countertops and ceiling fans. The units come with nice sized balconies. The patio doors let in a lot of natural light so you don't feel like you're living in a cave. The gym is well equipped with free weights, medicine balls, and several treadmills. The resident business office leaves a lot to be desired. The all in one printer never functioned. However, the leasing office was more than willing to assist ... read more
This is Home. You're renting for a reason, whether you're avoiding the hassles of a house or just looking to simplify your life, but you still want a "home". Well, this is it. Aura Grand is home. Between the lighted pathways that my pup loves to stroll every night, the neighbors we know by name, and the features within these walls, this is my favorite apartment I've ever lived in, and it is my home. My favorite feature of my home is my attached garage. Many of the apartments in this area do not offer attached garages, but Au... read more
Nice & Quiet Moved in when apartments were first built. The quality in the craftsmanship was not up to par for what these units were renting at, but office staff was quick to fix what they could. The units are nice with many features and feels more like a new house rather than an apartment, however the floors I think for the price could have been at least some type of actual hardwood rather than vinyl stick on. The community is quiet with convenient amenities such as outdoor gas grills at the pool, which office staff provide... read more
Frequently asked questions about Grand Reserve Katy
How is Grand Reserve Katy rated?
Grand Reserve Katy has a 4 star rating with 252 reviews.
When is Grand Reserve Katy open?
Grand Reserve Katy is closed now. It will open tomorrow at 9:00 a.m.
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