This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Graff Collision Center
- Body Shops
- Williamston, MI
About this business
Location details
660 E Grand River Ave, Williamston, MI, 48895, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very friendly
One of the worst experience, I dropped my vehicle on Jan 13th for a minor hit, I have to leave my car for 10 days and later I received a call saying they could not get the right part and they have no ETA and asked me to take the car back. I dont understand how can they order a wrong part two times. I could get the same part in 2 days. Pathetic experience.
Please never take your car here. They will keep your car longer than ever necessary, they will not call you to follow up about your vehicle or any part delays, even when you call and they say "give me a minute and ill call you right back". And they will try and blame your insurance for any inconvenience encountered. Disgusting levels of customer service, especially around a holiday when just telling me they are too booked to reasonably look at my car was all that was needed. Would give 0 stars if possible.
So far, so good. Took my Blazer in yesterday for a deer hit repair, everyone has been helpful in getting through the estimate, paperwork, etc. It holiday season, they say about 3 weeks, so thats understandable. They say all parts they know of are in, so hope all goes well as I don't have car rental, and 3 weeks is a long time having to depend on someone for transportation. My brother had work done there, so, will see. Graff is a good name, have good people, now the waiting begins. HAPPY HOLIDAYS to all there. Entering WEEK 3... read more
So far, so good. Took my Blazer in yesterday for a deer hit repair, everyone has been helpful in getting through the estimate, paperwork, etc. It holiday season, they say about 3 weeks, so thats understandable. They say all parts they know of are in, so hope all goes well as I don't have car rental, and 3 weeks is a long time having to depend on someone for transportation. My brother had work done there, so, will see. Graff is a good name, have good people, now the waiting begins. HAPPY HOLIDAYS to all there
Frequently asked questions about Graff Collision Center
How is Graff Collision Center rated?
Graff Collision Center has a 4.1 star rating with 79 reviews.
When is Graff Collision Center open?
Graff Collision Center is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com