This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Government Employees Health Association
- Insurance
- Washington, DC
About this business
Location details
1900 E St NW, Washington, DC, 20415, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They were deceptively not helpful when I had claims and they said they’d do things but didn’t. Because of their negligence to pay our medical bills, when it was their responsibility (obviously, because we paid for their coverage), we got sent to collections.
The recent changes has made everything a nightmare! They issued new member ID numbers without warning. Now all my providers are trying to charge me as if my insurance doesn’t cover anything. The call reps can’t help with anything. Multiple reimbursements are pending, lost, can’t be seen, etc it’s a true nightmare.
We’ve had GEHA for a number of years. Recently, they’ve made changes and issued all new member id numbers. All previous prior authorizations are wiped out. My only notice is the provider cancelling my appointment the day before. The representatives are friendly but aren’t able to help at all, they can’t see anything themselves before January 1st. They want you to be flexible and understanding, not realizing the only alternative they are proposing is at least a 30 day delay of services.
I’ve had GEHA insurance for about 14 years now and CVS Caremark their pharmacy benefit manager is by far the most awful company I’ve ever dealt with. As a result, I am dropping GEHA at the end of this year. I would suggest not doing business with them.
Frequently asked questions about Government Employees Health Association
How is Government Employees Health Association rated?
Government Employees Health Association has a 2.2 star rating with 44 reviews.
When is Government Employees Health Association open?
Government Employees Health Association is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com