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Government Employees Health Association
- Insurance
- Washington, DC
About this business
Location details
1900 E St NW, Washington, DC, 20415, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Avoid GEHA. After five years of membership, 2025 saw a massive decline in their standards. Between denying valid claims and mislabeling in-network providers, they have become a nightmare to navigate. The staff is equally frustrating; many don't understand basic policy terms and are incredibly dismissive. Switching away was a huge relief. You’ve been forewarned.
Seriously the amount of hurdles you have to go through to get reimbursements for a simple dental cleaning is ridiculous. After 1 hour on the phone, the best I got was I have to submit my dental claim to 2 different email addresses. Then they wonder why we have problems with insurance companies. I’ve literally have asked for nothing except an annual cleaning reimbursement and they won’t reimburse for that. Highway robbery!!!!
Horrible dental coverage. You would be better off flushing your premium money down the toilet.
They were deceptively not helpful when I had claims and they said they’d do things but didn’t. Because of their negligence to pay our medical bills, when it was their responsibility (obviously, because we paid for their coverage), we got sent to collections.
The recent changes has made everything a nightmare! They issued new member ID numbers without warning. Now all my providers are trying to charge me as if my insurance doesn’t cover anything. The call reps can’t help with anything. Multiple reimbursements are pending, lost, can’t be seen, etc it’s a true nightmare.
Frequently asked questions about Government Employees Health Association
How is Government Employees Health Association rated?
Government Employees Health Association has a 2.1 star rating with 47 reviews.
When is Government Employees Health Association open?
Government Employees Health Association is closed now. It will open tomorrow at 8:00 a.m.
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