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Government Employees Health Association
- Insurance
- Washington, DC
About this business
Location details
1900 E St NW, Washington, DC, 20415, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We’ve had GEHA for a number of years. Recently, they’ve made changes and issued all new member id numbers. All previous prior authorizations are wiped out. My only notice is the provider cancelling my appointment the day before. The representatives are friendly but aren’t able to help at all, they can’t see anything themselves before January 1st. They want you to be flexible and understanding, not realizing the only alternative they are proposing is at least a 30 day delay of services.
I’ve had GEHA insurance for about 14 years now and CVS Caremark their pharmacy benefit manager is by far the most awful company I’ve ever dealt with. As a result, I am dropping GEHA at the end of this year. I would suggest not doing business with them.
Definitely gone down hill. I received a Silver Script card in the mail from GEHA without any explanation. I thought it might be a scam or junk mail ? Later a letter from Social Security telling me I had to pay extra now for Medicare part D, however I have never enrolled in a medicare prescription plan. ? Apparently GEHA now automatically enrolls its customers in Medicare D without their consent. There’s a limited amount of time where you can opt out, I now hear. Is this even legal? If you call GEHA not only do most of the nu... read more
I have had GEHA for a number years. Overall I was happy with them until now. Recently there was a problem with my insurance coverage of my medication. Finding someone who was knowledgeable /caring enough to find the problem and offer an effective solution has been s nightmare. Extremely frustrated and even angry. But there are three ladies who definitely did a lot to help. Nathalie . Joan. Heather. Very different from others who do nothing and connect you with an imaginary advocate/representative who can help you.
The staff here is amazing. They are so kind and always know the answers to my questions. I feel confident knowing I’m working with such a knowledgeable team.
Frequently asked questions about Government Employees Health Association
How is Government Employees Health Association rated?
Government Employees Health Association has a 2.3 star rating with 41 reviews.
When is Government Employees Health Association open?
Government Employees Health Association is closed now. It will open at 8:00 a.m.
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