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Gordon Biersch Brewery Restaurant
- Restaurants
- Bolingbrook, IL
About this business
Gordon Biersch Brewery Restaurant Group is a chain of eating outlets that provides lunch and dinner options. The chain operates more than 25 eating outlets in over 15 U.S. states. Its restaurants serve a variety of crab cakes, wings, egg rolls, salads, soups, fries, pizzas, chicken breasts, mashed potatoes, saut ed mushrooms, and fish-and-chips. In addition, the chain s eating outlets offer tacos, sandwiches, burgers, and pork, beef, pasta and seafood dishes. Gordon Biersch Brewery Restaurant Group s eating outlets feature o... read more
Location details
639 E Boughton Rd Ste # 100, Ste # 100, Bolingbrook, IL, 60440, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent food and Excellent service....very pleased the kitchen is open late as well. We will become after work regulars.
Business response:
Thank you for your review and for choosing Rock Bottom. I’m happy that you enjoyed your visit and I’m looking forward to having you again as a guest in our restaurant.
The hostess seemed bothered by us coming in. It took about 5 mins to be greeted. When the server came to our table he did not make eye contact. After ordering a burger and a pasta dish, it took more than 30 mins to get our food. The food was mediocre at best. Not impressed.
Business response:
Our goal at Rock Bottom is to provide an exceptional experience for all our guests and I am sorry that did not happen on your visit. I have shared this information with our management team so that they can understand what happened and take steps toward preventing it from happening again. If you would like to discuss your experience further, please email me at rbsocial@cwrestaurants.com .
I didn't try the alcohol, but the food is alarmingly terrible. The nachos with added beef were cold, lacked flavor, lacked cheese, and the jalapenos were canned and tasteless. I ordered the fish tacos, greasy, cold, and lacking flavor. The rice was cold, and the black beans and cheese were actually pretty good. My friend ate only part of his chicken sandwich claiming it was terrible, and my second friend said her shrimp enchiladas were cold and tasteless, but her beans were good too. All this disappointment was $70 plus tip.... read more
Business response:
Our goal at Rock Bottom is to provide an exceptional experience for all our guests and I am sorry that did not happen on your visit. I am so very sorry to hear that our food did not meet your expectations. I have shared this information with our management team so that they can address these issues with our team members and prevent this from happening in the future. If you would like to discuss your experience further, please email me at rbsocial@cwrestaurants.com and I will be in touch.
So bummed Gorden Biersh is gone, one of my favorite places. I feel the change was a bad move unfortunately.
Phenomenal service by Matt! Our food was very good, the carrot � cake is a must, it’s huge too. The beer was fantastic especially the heferweizen
Business response:
Thank you for taking the time to review your visit with us. I am very pleased to hear that Matt made your visit pleasant. Looking forward to seeing you again soon. Cheers, RB Guest Services
Wow - the food is great the service is awesome !!!! I live down south and ate dinner here and I loved the fried pickles And I love the stuffed jalapeños and the I got the the nachos for my dinner and it was so Much food that was absolutely delicious and the price was so reasonable !!!!!!! Definitely coming back to this place when I visit again
Business response:
Thank you for taking the time to review your visit with us. I am very pleased to hear that our staff made your visit pleasant. Looking forward to seeing you again soon. Cheers, RB Guest Services
We went there for dinner, we ordered appetizers and they were terrible, decided not to bother ordering more food. Drinks were fine but the food was gross. I hope it improved or I don't see myself going back.
Business response:
I am sorry that we let you down on your recent visit. I have shared this information with our management team so that they can address the issues you've mentioned. If you would like to discuss your experience further, please email me at rbsocial@cwrestaurants.com and I will be in touch.
We have gone to RB twice now and LOVE it. Food has been amazing and the brews have been truly enjoyable. I was sad to see GB go but RB has impressed us and we definitely will go there often. Congrats RB on a new location, please keep up the GREAT job.
Business response:
Thank you for visiting Rock Bottom and leaving such a kind review! Hopefully we’ll get the chance to server you again soon!
We visited the location yesterday and I was very disappointed. For one and we received our appetizer the nachos were thrown on a plate and the cheese that was them look like it was stuck in the microwave and melted on the nacho chips It’s just not the same quality as when the location was Gordon Bersch very disappointed
Business response:
We are sorry about this experience at Rock Bottom! Our service should have been much better than what you have described. Please know that we will do our best to make this an isolated experience and thank you for taking the time to leave us your review! Please email me at rbsocial@cwrestaurants.com if you would like to talk to us about your experience.
Frequently asked questions about Gordon Biersch Brewery Restaurant
How is Gordon Biersch Brewery Restaurant rated?
Gordon Biersch Brewery Restaurant has a 4.1 star rating with 940 reviews.
When is Gordon Biersch Brewery Restaurant open?
Gordon Biersch Brewery Restaurant is closed now. It will open at 9:00 a.m.
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