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Goodyear Auto Service Center

3.9

About this business

Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company. Since 1924, the Goodyear Auto Service Centers have provided excellence in tire and automotive service to American drivers. 

Location details

8590 Concord Mills Boulevard, Concord, NC, 28027, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.9183 reviews
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Scott Johnson's profile image
Scott Johnson 
recommend  Recommended
6 years ago

Have been taking my cars here for years. They have always treated us well. 

Ray Aguilar's profile image
Ray Aguilar 
6 years ago

No pressure customer service. Guys have been there for awhile. 

Ken Nance's profile image
Ken Nance 
7 years ago

Horrible horrible customer service. Your front counter guy is a jerk and rude 

Eric C.'s profile image
11 years ago

Bought tires Oct 30,13 with $60 mail - in rebate. Mailed form in twice Goodyear said they still didn't receive had store fax in copy of receipt in January called to today Feb 21,14 said its been processed and should receive in about 6-8 more weeks. I guess that will be in time for another set of tires but I promise they won't be from Goodyear. 

minhuntersville's profile image
minhuntersville 
11 years ago

Went to Goodyear Service Center to have them mount two tires on front of car. When I got the car back, my newly washed wheels were greasy; however, I noticed after wiping away part of the grease that they had scraped my alloy wheels along the edges and scratched and pitted them on some of the spokes. When I brought it to their attention, they denied it was due to their equipment although the wheels on the back showed no marks and there were obvious grease/other marks all over the front wheels in the same areas as the damage.... read more

Barry G.'s profile image
11 years ago

Avoid at All Costs Went to Goodyear Service Center to have them mount two tires on front of car. When I got the car back, my newly washed wheels were greasy; however, I noticed after wiping away part of the grease that they had scraped my alloy wheels along the edges and scratched and pitted them on some of the spokes. When I brought it to their attention, they denied it was due to their equipment although the wheels on the back showed no marks and there were obvious grease/other marks all over the front wheels in the same a... read more

Bob M.'s profile image
12 years ago

Moneywise consumer This garage quoted a family member a price of $180 for an alignment. The only inspection was visual, and no reason was given why the vehicle needed an alignment other than "it appears to be slightly out of alignment". The rear wheels on this vehicle cannot be aligned, only shimmed if necessary. So, this garage would be charging $180 for a front wheel alignment only. A total ripoff. Woody's garage in downtown Charlotte charges $89.95 for a four wheel alignment, and $69.95 for a two wheel alignment. So, if y... read more

Joni L.'s profile image
19 years ago

Friendly staff, fairly quick service I have been going to this Goodyear since it opened to service my vehicle. I have had pretty good luck as far as getting in and out in a timely manner. I usually have to wait, but if I know it is going to be long, I can go to Concord Mills and walk around. That way I incorporate exercise with car service and do not just sit and waste time. I think they are pretty fair, but sometimes they try to push additonal services on you. I don't think that is uncommon. I think that is the norm in that... read more

Robert W.'s profile image
19 years ago

Watch out for unforeseen charges I have taken my car there a couple times for an oil change and flat tires. Their service is ok, but I find that they try to tack on extra services that are nonessential and cost more money. I dont like the feeling of someone trying to charge me for services that I really dont need, so I cant say that I trust them. Once I went in to get some work done and they quoted me a price on the phone that I agreed to. However, when I went to pick the car up, the price was higher because of these extra a... read more

Frequently asked questions about Goodyear Auto Service Center

How is Goodyear Auto Service Center rated?

Goodyear Auto Service Center has a 3.9 star rating with 183 reviews. 

When is Goodyear Auto Service Center open?

Goodyear Auto Service Center is closed now. It will open tomorrow at 7:00 a.m. 

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