This profile has been claimed by the business owner or representative.
Goodlife HOA Management, LLC
- Property Management
- Houston, TX
About this business
Goodlife HOA Management, LLC Provides Peace of Mind by providing Fiscal Management, Administrative Management & Property Management. Our Goal Is to Make Life Easier and More Enjoyable for Homeowners While Helping HOA Boards Create Healthy, Efficient, and Financially Secure Communities. We Believe Ongoing Communication and Collaboration With Board Members and Homeowners Is a Vital Aspect to Serving Your Community. Through Proper Fiscal Planning, Organization and Sensible Implementation, Our Management Services Provide Full Ac... read more
Location details
1400 Broadfield Blvd Suite 200, Ste 200, Houston, TX, 77084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Review from Joyce C 1 star *07/26/2024 - NO RESPONSE HAS BEEN RECEIVED BY BBB OR GOODLIFE* Goodlife HOA Management LLC - Briargate Townhouses Community There is no transparency for funds being collected from homeowners/renters. No property maintenance, void of communication, no record on website indicating who Board Members are or their positions held on the Board. Property has pool that hasn't been opened for 7 years, burned unit still standing after 6 years, lawn maintenance is only when fees are due, calls and emails le... read more
Goodlife HOA Management LLC - Briargate Townhouses Community There is no transparency for funds being collected from homeowners/renters. No property maintenance, void of communication, no record on website indicating who Board Members are or their positions held on the Board. Property has pool that hasn't been opened for 7 years, burned unit still standing after 6 years, lawn maintenance is only when fees are due, calls and emails left unresponsive. HOA needs to be dismantled and re-established with persons that live on the ... read more
Goodlife HOA Management has been working with our condominium community for almost two years now. Compared to the previous management company, I've seen significant changes. Merlene is transparant, professional, and responds in a timely manner. The services provided for the amount charged is more than fair. Thanks for keeping us in GOODlife hands.
Goodlife HOA took over management of **** ****Condos , **** ********t, Houston, TX 77074,January 1, 2021 - a 122 unit complex with pool, Laundry and Club House.. Since taking over they have refused to provide any requested Financial Statements, which is in violation of; a. Section 3-118 of TUCA ( Texas Uniform Condominium Act ) - attached, financial records are to be made available to homeowners . “3-118. [Association Records] The association shall keep financial records sufficiently detailed to enable the association to com... read more
I received help they went the extra mile for me and my family. Love the kindness and time they gave to us super Job. Thanks so much!!!
Posted: 12/21/2020 12:00:00 AM about Goodlife HOA Management LLC Merlene is courteous and polite. Unfortunately, the services provided by Goodlife Management and Merlene Faust do not encompass more. There have been many owner/resident complaints. Reported issues include a lack of communication in the areas of financial/accounting (owner assessments/payments), maintenance reporting, and an overall inability to effectively resolve community concerns. A previous post mentions Goodlife's inability to effectively manage condomini... read more
I am very disappointed and unsatisfied with Goodlife HOA. The grounds are poorly maintained---there are potholes, rusted and unsightly looking shutters, dog feces, dimly lit outside area, and outdated door and wall paint---where are my HOA fees going? Management has little to no control over the inner workings of the property--people park wherever they desire. Management's communication is sub par, if at all. Not to mention, they often act as if they are paid by someone other than the property owners, not tenants. My time as... read more
Business response:
Ultimately, the Board of Directors makes the decisions on proposals. Hopefully this owner will be happy with her home in the very near future.
Our subdivision has recently switched management companies and we are now with Goodlife HOA Mgmt. I am disappointed with them since I/we as homeowners are paying their salary and they do not respond to emails. I have sent 3 emails and do not know if they were passed forward, considered, or even received. I received responses from the former HOA when I contacted them. This is not acceptable for a management company to operate in this manner.
Business response:
Of the four (4) emails received from Ms. ********, only one did not receive a response. She is right. At a minimum that last email should have been acknowledged. The nature of Ms. ********'s issue requires coordination between and among the Board of Directors and Goodlife HOA Management which doesn't lend itself to a speedy response. We are currently very much in communication with each other and again I offer my sincerest apology for the lack of acknowledgement.
Our subdivision has recently switched management companies and we are now with Goodlife HOA Mgmt. I am disappointed with them since I/we as homeowners are paying their salary and they do not respond to emails. I have sent 3 emails and do not know if they were passed forward, considered, or even received. I received responses from the former HOA when I contacted them. This is not acceptable for a management company to operate in this manner.
Business response:
Of the four (4) emails received from Ms. ********, only one did not receive a response. She is right. At a minimum that last email should have been acknowledged. The nature of Ms. ********'s issue requires coordination between and among the Board of Directors and Goodlife HOA Management which doesn't lend itself to a speedy response. We are currently very much in communication with each other and again I offer my sincerest apology for the lack of acknowledgement.
Frequently asked questions about Goodlife HOA Management, LLC
How is Goodlife HOA Management, LLC rated?
Goodlife HOA Management, LLC has a 2.9 star rating with 43 reviews.
When is Goodlife HOA Management, LLC open?
Goodlife HOA Management, LLC is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com