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Good Samaritans Medical Transport

1.0

About this business

Location details

8711 Homerich Ave SW, Byron Center, MI, 49315, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 5:00 p.m.
Tue06:00 a.m. to 5:00 p.m.
Wed06:00 a.m. to 5:00 p.m.
Thu06:00 a.m. to 5:00 p.m.
Fri06:00 a.m. to 5:00 p.m.
Sat06:00 a.m. to 5:00 p.m.
SunClosed
1.02 reviews
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Gary M's profile image
Gary M 
2 years ago

On 8/22/2023 I retained their services to bring me to my Drs.appointment. I had previously used their services on 6/1/2023, and had a pleasurable ride and experience! This time, it was quite a different story. I responded to the "survey" (they e-mailed with the copy of receipt) that requested me to explain why I was not too satisfied with my trip. I said it felt like there might be a suspension problem or something, because every acceleration, braking, lane change, etc, felt like I was going to be thrown from my seat! There ... read more

Gary M's profile image
Gary M 
2 years ago

On 8/22/2023 I retained their services to bring me to my Drs.appointment. I had previously used their services on 6/1/2023, and had a pleasurable ride and experience! This time, it was quite a different story. I responded to the "survey" (they e-mailed with the copy of receipt) that requested me to explain why I was not too satisfied with my trip. I said it felt like there might be a suspension problem or something, because every acceleration, braking, lane change, etc, felt like I was going to be thrown from my seat! There ... read more

Business response:

<p>I felt the first communication from the this customer was very harsh and it was submitted through my credit card processing company. He could have asked the driver to contact me or he could have called our office, but instead he used the credit card company to communicate his complaints. </p> <p>We brought our largest available wheelchair, free of charge, for him to use. The loud noises are caused by wind and only present at higher speeds. The van is safe, on top of that we are required to have it inspected for the state ... read more

Frequently asked questions about Good Samaritans Medical Transport

How is Good Samaritans Medical Transport rated?

Good Samaritans Medical Transport has a 1 star rating with 2 reviews. 

When is Good Samaritans Medical Transport open?

Good Samaritans Medical Transport is open now. It will close at 5:00 p.m.  

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