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Goldstar Restoration

2.8

About this business

Location details

1200 Millbury St, 9F, Worcester, MA, 01607, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.814 reviews
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ChrisInTaunton's profile image
ChrisInTaunton 
16 years ago

Paid A Lot of Money....Got Littel Value...Beware of ALL Such Companies!!! – OK..so we called up for their advertised 99 dollar special in 2006. I think we got a coupon in one of those pieces of mail that is really an envelope full of coupons...maybe it was a postcard..something like that Ended up paying 372 bucks cuz we were up-sold to special treatment and sanitizers and other such nonsense. They told us if we purchased this one particular 90 dollar treatment that all future cleanings were free. Almost right away I was susp... read more

FrankinHolliston's profile image
FrankinHolliston 
16 years ago

They're con artists – We tried to get them to finish work they started and they wouldn't even return our calls. It looks like they disappeared in the middle of the night with a bunch of unpaid bills. I hear they've setup shop under a different name in Agawam, MA (I think Affordable Duct Cleaning?) and are a part of Longo Carpet Cleaning. You would think a company like Longo would know better... Very disappointing experience. 

mae54's profile image
17 years ago

The ultimate RIPOFF! – Don't ever call them. They take advantage of people who don't know anything about 'Duct cleaning' and ripp you off like you won't believe it! ! They stole my money! They surely know how to do that well. Nice work! And I am positive that all the good reviews were written by themselves. 

JennyinMA's profile image
JennyinMA 
17 years ago

Surprisingly good experience! – I'm always leery of these reviews, because I know that anyone can write them and say whatever they want, but our experience was so good that I'm compelled to share it with anyone else who might be looking for info about Gold Star. We booked a basic duct cleaning for $49.95 from a flyer that came with val-pak. The guys called ahead and asked if they could come half an hour early, which worked well for us. They were very nice, and I had done some research and read reviews (here and elsewhere) be... read more

Bvargas4111's profile image
Bvargas4111 
17 years ago

Good knowledge of air duct cleaners – I called Gold Star to book an appointment but didnt have a lot of info about air duct cleaning. I had concerns about my childrens asthma and allergies with the dust thats in my house. Everytime I turned on the heat, the kids would get runny noses and have trouble breathing at night. I spoke to a nice young lady on the phone who told me the services they provided and how they clean the ducts. When the guys came, they asked me for a tour of the house to get an accurate count of the vents. ... read more

Stephmurph's profile image
Stephmurph 
17 years ago

Good company, good air duct cleaners, good staff – My mother and I share a condo in Western Mass and we split the bills as well. We received a coupon for $49.95 for air duct cleaning. I was excited about this because my mother smokes in her half of the house and I dont. I also have allergies to dust and I cannot stand the smell of cigarette smoke! When the technicians came, they totally knew everything about the system and explained everything to me as if they were teaching me how to take care of it so it lasts longer. The g... read more

roadrunner1's profile image
roadrunner1 
17 years ago

Poor performance all around – It seems as though my experience is very similar to the previous reviews. First off they were late. Apparently it was a communication error on the part of the scheduler. The techs had gone out on a 8am to 10am job and I was scheduled for 9am to 10am (for them to show). No one came until after 11am. Also fell for the 49.95 "deal" for 10 vents, one main, one return. We also had two mains which was another 89.95. That is more than they charged for the rest of the work. I was very uncomfortable with... read more

BadExperienceMA's profile image
BadExperienceMA 
17 years ago

Very, very, very sloppy and very disappointed with their service... – I got sucked in by an advertisement in a magazine ($89 for a cleaning (1 intake)). They showed up with their equipment in their hands. The lead guy was a fast talker and he wrote up an estimate. He then showed me the final number and my eyes popped out of my scull. Then he called their boss and he struck a "deal" with me. Just like a used car dealer!!! I do not have that much time and I am not too smart, so I let them do the work and they got me for over $... read more

tjrent13's profile image
tjrent13 
17 years ago

If you get a coupon for a $90 cleaning, expect to pay AT LEAST double!!! FALSE ADVERTISING!! – My service was cancelled twice, and when they finally showed up, they were 2 hours late. Because of the inconvenience, they offered to do the cleaning for 20% less than the advertised price of $89.95. That would be $72. The guys show up, and start to go over what the cleaning would entail. The lead guy looks over my furnace, points to some rust from a humidifier that had been removed (by me), and said that it was a mold problem. I ... read more

Frequently asked questions about Goldstar Restoration

How is Goldstar Restoration rated?

Goldstar Restoration has a 2.8 star rating with 14 reviews. 

When is Goldstar Restoration open?

Goldstar Restoration is closed now. It will open tomorrow at 9:00 a.m. 

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