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Goldin
- Retail
- Runnemede, NJ
About this business
Goldin is the leading collectibles marketplace. Founder Ken Goldin has sold more than $1.5 billion in memorabilia from many of the biggest names in sports, history, and pop culture. The company routinely sets records for securing record-breaking prices for trading cards and other memorabilia. Lifelong collectors and new hobbyists alike trust Goldin because the company professionally authenticates everything it sells. Goldin is the official auction partner of the Naismith Memorial Basketball Hall of Fame, The Major League Bas... read more
Location details
160 E 9th Ave suite C, Runnemede, NJ, 08078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've had the opportunity to sell a few items in the Marketplace and Weekly Auctions and thought that it was a seamless, smooth process. I was pleased with the prices realized.
Horrible customer service after challenging a questionable auction listening the resorted to threatening legal, collections, and sharing my information with other auction sites. At no time did I say I was not going to pay. I was only challenging one listing out of the eight I won. **************** is not a thing with ********************. All of this for an extra $30. They win?
Business response:
Hi *****,I am very sorry to hear about your experience and would love to discuss it. As an auction house, as you can imagine, deal with many customers that have complaints and then refuse to pay, so it is common for **************** Specialists to provide the customer with a "this is what will happen if you default" message. I see that the Lead offered his apologies and reiterated that he meant zero disrespect. We would love to provide you with an auction credit to offset the difference and will have our lead reach back out ... read more
I thought Goldin did a fantastic job marketing and selling my comic books. I would highly recommend them to anybody.
A criminal corporation which should be run out of the **** According to their "Grading with Goldin" advertisement, if you submit your cards and agree to sell them on Goldin, they will send them out to PSA to get graded and listed with a two-week turnaround. They claimed you could send up to 500 cards at one time. As a single mother of 2 under 2 who lost their father on ******'s Eve, I was excited to come across this- it meant I could still do what my fiancee and I planned and start a sports card business. Fast forward to 1 m... read more
i acknowledge that my complaint was only made recently regarding a purchase made two years ago, however the purchase was of 89 individual baseballs that only came with 'pre' certification from *******. it took that long for me to catalog and certify the collection. several ***** were not certified but my complaint was there was a particular ball, "*********************" single signed baseball, that was not found in the collection. the ****** ball was clearly listed in the description and because of the 'Pre' certification fr... read more
Unable to make payment on website after attempting multiple modes of payment and multiple browsers. Contact form on website is cut off before someone trying to make contact can enter "submit". After waiting on hold on phone, voice prompt stated a representative would be with us soon, then switched to recording a voice message without informing the caller, thereby audio recording my household for multiple minutes without my knowledge or consent. Concerned about being charged for late payment through no fault of my own.
Business response:
Hi *********,I apologize for the system issues you are encountering. I will have someone contact you to assist with making a payment.
Was lied to and cheated out of thousands, requested further auctions be taken down. Goldin did not research value for starting bid or include me in the process. I was told I could not set a reserve unless value was over 1 million. Regardless of value they chose their own starting bid much lower than minimum value. I requested pull down my remaining auctions they hadn't closed.They also just bought PSA grading and set up a program to scam individuals to submit grading thru them with a 2 week turnaround as long as auctioned on... read more
I had the most wonderful experience with Goldin auctions thanks to my point of contact, *********************, their VP of consignment services.The auction format was similar to others I have used, but their customer service stood so far above the pack, that I would not consider another place to sell my collection than this company. ***** was beyond responsive, and always consistent, made time on phone to explain things to me and gave me solid advice- and It wasnt just sell your cards with Goldin, or sell your cards with me ... read more
Sellers please read the email trail below.Goldin: - Hey ****,Card is back from grading, will be in our Holiday auction - Rookie Card (#1/1) NM 7 Me: It got a NM 7? That stinks what are the dates of the Holiday Auction?Goldin: Holiday runs 12/19-1/5/23 Me: Got it.Me: Hello *****,Happy Holidays - Based on your email above it looks like my one of one is going ** in Holiday Auction starting Monday!!! - Hoping he keeps winning and makes the playoffs. Thank you,Me: Also it looks like someone else put a card up very similar to mine... read more
Frequently asked questions about Goldin
How is Goldin rated?
Goldin has a 3.1 star rating with 257 reviews.
When is Goldin open?
Goldin is open now. It will close at 5:30 p.m.
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