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Goldfish Swim School - Naperville
- Education
- Naperville, IL
About this business
A passion born in the heart of a mom - driven by her love for children, swimming and a desire to deliver an unmatched "Golden Experience" for kids and their families. Our revolutionary Perpetual Lessons model includes: One life-guard certified instructor for every four children Year-round swim lessons for children 4 months to 12 years and for swimmers of all abilities Curriculum focused on teaching swim and safety skills while building character Flexible scheduling to accommodate even the busiest family's schedule And much, ... read more
Location details
1688 Quincy Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 8:30 p.m. | |
| Fri | 9:00 a.m. to 8:30 p.m. | |
| Sat | 8:30 a.m. to 2:30 p.m. | |
| Sun | 8:30 a.m. to 3:30 p.m. |
RecommendedMy son loves it and is doing great, but be aware when buying a “package”. We got a package for 15 classes, he currently still has 8 left. However, my CC was just charged today. I had to call and ask why. I guess when I called to put my account on hold for classes over the holidays and the rise of covid, it’s considered “makeup”. So instead of using those 8 classes up before charging me, I now have to pay for weekly classes and find time for 8 makeup classes, which I don’t have time for. I’m insanely frustrated with them and ... read more
Business response:
Aloha Dana! I am so glad your son is enjoying his lessons. And I am so sorry that our perpetual billing schedule was not explained to you properly. I know you spoke to one of our front desk members this afternoon, but I'd love to speak to you again tomorrow and ensure we are all on the same page for our lesson policies as well as see if we can find a good solution for those makeup classes. Feel free to shoot us a message and we'll set up a time to talk!
I appreciate they are taking temperatures of parents and children before they enter the facility. I like how their are markers on where to stand when waiting in line. I like how the chairs are 6feet apart and have an "X" on the floor so customers don't move them. I like how their are markers so parents know where to stand on the pool platform when getting their kids out of the pool lane. They are disinfecting all chairs and high traffic areas every 30minutes. Overall they are doing a great job following all rules and regulat... read more
Business response:
Thank you so much! ☺️ We appreciate your business and feedback!!!!
Although we have only used change room/restrooms once, they were so clean (and I’ve observed them being tended to often in only a 30 min lesson time period!!). The observation area is well spaced and face coverings are worn by everyone! It’s also a helpful option to have the door straight out to the parking lot available. The class sizes being small is great and that every child gets their own equipment is awesome! Thanks so much for working so hard to keep everyone safe and to welcome us back!! We are ecstatic to come swim ... read more
Business response:
Thank you so much! ☺️ We appreciate your business and feedback!!!!
We have been members at Goldfish for a few years, and wondered how they would handle opening with COVID. They blew away my expectations! Taking temps before entering the building, requiring masks, limiting additional spectators, teachers wearing face shields in the water, smaller class sizes and more. Goldfish is taking COVID seriously while still providing a fun and safe experience for kids. Thank you Goldfish for helping get my kiddo back in the water and giving her some normalcy.
My son was learning how to swim and Anna made him feel so comfortable by making the experience fun! It is definitely more worth it as well when your child is by themselves. I wish they would inform families when new people were added to your session so you know what to expect. The staff are very friendly & they have lifeguards watching the sessions too, which makes you feel twice as safe.
Great teachers and Scott the manager is so awesome with kids and families while place is super friendly!
Staff is friendly and works hard to teach swimming!
My kids get excited to go to swim lessons! Before we switched we had to convince them to go. They have made progress and the smiles on their faces show they are having fun doing it, even though the teachers push them to advance.
Frequently asked questions about Goldfish Swim School - Naperville
How is Goldfish Swim School - Naperville rated?
Goldfish Swim School - Naperville has a 4.7 star rating with 357 reviews.
When is Goldfish Swim School - Naperville open?
Goldfish Swim School - Naperville is closed now. It will open tomorrow at 9:00 a.m.
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