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Golden Windows Limited

3.7

About this business

Location details

888 Guelph St, Kitchener, ON, N2H 5Z6, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.7147 reviews
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Jason Stubbe's profile image
Jason Stubbe 
a week ago

We bought a house that had golden windows. We moved in when the house was 6 years old. The previous owner replaced over 10 windows and we had to replace 3-4 every year until warranty ran out. Now we are just letting them go bad and will replace them all with better windows. The glass fails and gets moisture in between. We have had some that require new frames as well. Highly recommend looking at other options. 

Mary C.'s profile image
Mary C. 
a month ago

I have golden windows and I thought they were great when I first moved in to the home, but over a short period of time I found I had to replace them as water, etc. was leaking in. I’ve noticed a few of the windows are not true and square and have bows in the frame which is allowing the moisture to get in. When we had the last replacement of a few windows that it had problems, the gentleman who came in to replace the window was in a rush. He pushed things out of the way and knocked a keepsake from my son out the window. It fe... read more

Andrea Goertz's profile image
Andrea Goertz 
a month ago

Update: One of our windows has now had a structural failure where the center frame completely detached when we opened the window. We purchased a new home that has Golden Windows installed and unfortunately every sliding window allows water to drain inside the interior track of our home anytime it rains – even during very light rain. This has been ongoing for almost 2 years and has been escalated several times. Ultimately, Golden Windows’ Director of Product, Tarek Elewa, sent an official letter to our Builder on behalf of Go... read more

Andrea Goertz's profile image
Andrea Goertz 
2 months ago

We purchased a new home that has Golden Windows installed and unfortunately every sliding window allows water to drain inside the interior track of our home anytime it rains – even during very light rain. This has been ongoing for almost 2 years and has been escalated several times. Ultimately, Golden Windows’ Director of Product, Tarek Elewa, sent an official letter to our Builder on behalf of Golden Windows stating this is “normal performance” for their sliding windows. As homeowners, we find this unacceptable that rainwat... read more

Colleen Meagher's profile image
Colleen Meagher 
4 months ago

Not only do we use Golden Windows for our projects, we used them for our home as well. I have had a few instances where I needed service on our home's products, and I have never been disappointed with their customer service. They schedule you in and show up on time, every time. On the business side, we have gotten to know our delivery guys and they are the best. Rick H is a great Sales Rep as well. When one of our customers has an issue, I contact the customer service team on their behalf, and they start a ticket for the iss... read more

Frequently asked questions about Golden Windows Limited

How is Golden Windows Limited rated?

Golden Windows Limited has a 3.7 star rating with 147 reviews. 

When is Golden Windows Limited open?

Golden Windows Limited is closed now. It will open tomorrow at 8:00 a.m. 

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