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Golden Needle
- Electronics Repair
- Cape Girardeau, MO
About this business
Location details
330 S Kingshighway, Cape Girardeau, MO, 63703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bought a machine for Christmas from this store. Received great service even though they were extremely busy. Got a great deal and it also included classes to learn more about the machine! Really happy with the staff I have dealt with so far!
I will never shop there again. The owner, Sheryl, was very rude and inappropriate with my husband and I. She promised me a full refund on the phone and did not give me the full amount that she stated when I went to the store. She shoved my check in my hand and told me I was lucky to be getting what I got. She is very misleading in her sales and tried to tell my husband that a $300 machine was worth $499 but failed to state that the bag was costing him $199, a bag that she said she would just "throw in with it". I cannot beli... read more
Extremely rude lady that answered the phone. Asked her questions considering I'd be driving an hour. No help. She even raised her voice at me. Very unprofessional and inappropriate. Will not recommend anyone to go here.
I have been a customer of this store since it was in Town Plaza. I have bought 7-10 sewing, embroidering and a serger from there. My opinion is that I have only ever experienced good customer service from there. They also have been extremely helpful with little things any time I go in. Especially the ladies who work in the quilting part of the store are great. Great personalities and very helpful. I have also taken several classes from there and enjoyed them all.
Business response:
Ms. Hurt, we apologize for the long wait on your order. Sometimes, the parts we've ordered from the manufacturer don't make in on time due to acts out of our control. It may very well be possible the part you've ordered has been on backorder. We encourage you to call us at 573-339-0494 during normal business hours and ask to speak to Sheryl, the owner. She will be happy to help get to the bottom of this.
I could not give negative stars.. But really wish I could.. Very rude lady. And very bad business women..
I took Anastasia Gonzalez cool, quilt workshop called "Scrappy Trip". It was amazing! I learned how to use my new Brother Innovis NQ700PRW machine with the 4th inch guide foot. The teacher is sweet, helpful, and very patient. The quilt top is beautiful and made out of my scraps and a jelly roll fabric collection. If you have a chance, take a class at Golden Needle. They are so very nice there!
Frequently asked questions about Golden Needle
How is Golden Needle rated?
Golden Needle has a 3.9 star rating with 77 reviews.
When is Golden Needle open?
Golden Needle is open now. It will close at 6:00 p.m.
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