Goldcar

Raphael 

on Google

2 weeks ago

Needed a rental for an emergency, through Expedia.com chose Enterprise in Des Plaines, was charged to credit card. Turned out reservation was placed to outfit named Eurocar, that was actually Goldcar Chicago. Reservation was placed at 12:15 for a 1:00 pickup, tried to cancel, was denied,charged with no refund and no way of picking up car in Chicago from Des Plaines in 30 min. time frame. Out 100s of $s for a rental that could not pickup. Bad customer service and would not recommend. 

Danka Rybovicova 

on Google

7 months ago

This rental company is not good at all We did buy a sticker for highway but it was mistake in number,instead 0 was written O and we got thickets The company sent us an email that we didn’t buy a sticker and they charged us for that and for administration fee We did sent them proof of purchase but they didn’t do anything about that We can’t resolve the problem because we are not owners of car They stopped communicating with us 

David Jaskiewicz 

on Google

8 months ago

Hello. I just was quoted with $253 with some cents for toyota corolla or similar. When lady on the phone comes back after 5 minutes on hold she changes the price for $357.... and try to give me Mitsubishi Mirage.... and the $500 security deposit is needed. Not recommended at all. 

DEPERU 

on Google

a year ago

Very bad experience with this company, customer service is close to none, I think this company will have to change their mind set if they want to succeed in the US. I will suggest to just go with an American company which is more transparent, good customer service and automate service instead of relying on someone to decide to respond to your emails to complete a reservation. 

Guga Avila 

on Google

a year ago

Pick up bus comes every 15-20mins. Drivers just sit and hide in parking lot. Horrible service, I suggest parking any where else but H