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GoKeyless
- Distribution Service
- Miamisburg, OH
About this business
This company offers keyless lock access for homes and businesses.
Location details
955 Mound Road, Miamisburg, OH, 45342, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible Experience Placed an order with Gokeyless.com. They send half the order without ever notifying me that half of the items were out of stock. Dealing with customer service was a nightmare. Don't waste your time and money dealing with Gokeyless.com
Business response:
Greetings, Joan.<br style="box-sizing: border-box; font-family: proxima-nova, Verdana, sans-serif; font-size: 14px; background-color: #ffffff;" /> <br style="box-sizing: border-box; font-family: proxima-nova, Verdana, sans-serif; font-size: 14px; background-color: #ffffff;" /> My name is Jonathan Davis, and I work with GoKeyless as the Director of Customer Experience. I want to begin by expressing my sincere apologies for the unpleasant experience you had with our company. We always strive to offer positive, seamless, and su... read more
Zach Tracey was so helpful from beginning to end! He gave me several things to try in response to my problem with a defective combination door lock but when nothing helped, he requested a replacement from Schlage in my behalf. My new lock is on the way- thanks to Zach and his help!!
GoKeyless has been amazing to work with over the years - have had nothing but successful encounters with their team.
Our facility was severely damaged by Hurricane Ian. I worked with GOKeyless to get our locks replaced and was given an extraordinary amount of attention to get this done as quickly as possible. Special thanks to Reuben Crane and Geoff McMillin for all of their efforts to help us get this accomplished. I especially appreciated all of their communications with me during this process. They were very professional and truly concerned about getting us taken care of. Many Thanks!
Very professional company that makes sure the customer is pleased with their services.
My call was promptly answered and I was professionally assisted by Victoria who listened to my security needs and concerns, then advised me on the appropriate lock.
I’ve been using Go Keyless for my home and business for more than a decade now and they've earned 5 stars for every transaction. Thanks Terry!
Business response:
<p>Jeff,</p> <p>Thank you for taking the time to review us. We appreciate you and the business.</p> <p>Best Regards,</p> <p>Chad</p> <p>Chad Swain Director of Customer Experience</p>
Great support. Terry, was patient, worked to address our shipment issues, and got our products moving and out the door.
Business response:
<p>Mark,</p> <p>Thank you for your 5-star review. We appreciate you taking the time to review our team.</p> <p></p> <p>Best regards,</p> <p>Chad</p> <p>Chad Swain Director of Customer Experience</p>
Very reponsive to customers needs. Technical support extremely knowledgable and patient, will work with their customers to solve any problem. Good company to deal with.
Frequently asked questions about GoKeyless
How is GoKeyless rated?
GoKeyless has a 4.6 star rating with 677 reviews.
When is GoKeyless open?
GoKeyless is closed now. It will open tomorrow at 8:00 a.m.
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