This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
GoKeyless
- Distribution Service
- Miamisburg, OH
About this business
Location details
955 Mound Road, Miamisburg, OH, 45342, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Working with GoKeyLess has been great. It's great to actually be able to talk to people and not get all the automated runaround. Sales and Support are excellent. Highly recommend.
Merisa is always on it when we are ordering trilogy locks. I know if I am contacting her, she is going to give us what we need in a timely manor. I truly enjoy working with her.
I experienced a slight delay with the shipping of my recent order, but their customer care specialist, Merisa, went above and beyond to help get the situation resolved quickly. She was professional, responsive, and even provided a partial refund for the inconvenience. Mistakes happen, but great customer service makes all the difference and Merisa definitely delivered that. Thank you for turning things around and making sure I was taken care of!
Very helpful. Ordered the wrong lock and they were quick to reach out and get me what I was looking for. Merisa *******was especially helpful in making sure I got what I was needing.
There was a women named Merisa *******she was a very nice person and helped me very much. We need alot more workers like her.
Michelle D was able to assist me with ongoing issues that I had been experiencing for the past 2 weeks, leaving me unable to place any orders. I brought Michelle up to speed with what was happening and she was able to look into it on her end and get with the other representatives that had been trying to assist previously. Michelle was able to update me with where we are with the account and the next steps that should be able to resolve the problem. She was also such a delight to speak with over the phone and ensured me that ... read more
Merisa is always very helpful and responsive the many times I have worked with her!
Horrible Experience Placed an order with Gokeyless.com. They send half the order without ever notifying me that half of the items were out of stock. Dealing with customer service was a nightmare. Don't waste your time and money dealing with Gokeyless.com
Business response:
Greetings, Joan.<br style="box-sizing: border-box; font-family: proxima-nova, Verdana, sans-serif; font-size: 14px; background-color: #ffffff;" /> <br style="box-sizing: border-box; font-family: proxima-nova, Verdana, sans-serif; font-size: 14px; background-color: #ffffff;" /> My name is Jonathan Davis, and I work with GoKeyless as the Director of Customer Experience. I want to begin by expressing my sincere apologies for the unpleasant experience you had with our company. We always strive to offer positive, seamless, and su... read more
Horrible Experience Placed an order with Gokeyless.com. They send half the order without ever notifying me that half of the items were out of stock. Dealing with customer service was a nightmare. Don't waste your time and money dealing with Gokeyless.com Greetings, Joan. My name is Jonathan Davis, and I work with GoKeyless as the Director of Customer Experience. I want to begin by expressing my sincere apologies for the unpleasant experience you had with our company. We always strive to offer positive, seamless, and successf... read more
Frequently asked questions about GoKeyless
How is GoKeyless rated?
GoKeyless has a 4.6 star rating with 729 reviews.
When is GoKeyless open?
GoKeyless is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com