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Global Exterior Experts
- Aurora, IL
About this business
Global Exterior Experts is a licensed, award-winning residential and commercial exterior remodeling company. Specializing in a wide variety of exterior services such as roofing, siding, gutters, and windows. Currently serves customers in the Chicagoland area and the surrounding western suburbs of Illinois. Additionally, Global Exterior Experts is a BBB A+ accredited company with the help of its amazing consumer-centric team. Global Exterior Experts provides industry-leading workmanship and customer service. Get the ultimate ... read more
Location details
1135 Mitchell Rd, Aurora, IL, 60505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Fantastic experience! Global was everything that you would want for such a large project. They had separate crews that specialized in each step: roof, gutters, windows and siding. Professional, knowledgeable and experts at their craft. They made each step of the process easy, clear and concise. Great communication from start to finish. The crews kept the site clean and were friendly. Very hard working teams! Impressive! Will DEFINITELY use this company again!
Business response:
Hi ***,Thank you for rating us 5-stars and for the thoughtful review of your experience using our remodeling services. Here at Global Exterior Experts, we do everything that we can to ensure you have an amazing experience as a customer and we're glad to hear you were happy with our remodeling services.We hope you love the new look of your home, and we look forward to assisting you in the future!
Our home was heavily wind and water damaged on June 20, 2021, from a tornado that went through **********, ******** as well as other western suburbs. Our entire roof, siding and gutter systems required complete removal and replacement before any of the interior water damage restoration work could even begin to be started. As a result of the damages, we forced to move-out of our home. While we worked with our insurance company to establish the full extent of tornado damages and associated costs to our home which took a consid... read more
Business response:
Hi Al,Thank you for taking the time to share and write a thoughtful review of your experience utilizing our storm restoration services. Everyone here at Global Exterior Experts would like to thank you for your kind words and it was a pleasure assisting you with your home.Seeing the devastation that the tornado caused to homes like yours was extremely difficult to take in for our team, and we're glad we were able to help you and your family get your home restored. If you ever need any assistance in the future, we're here to h... read more
From start to finish everything went smoothly. The communication was great, The work started on time and everything was clean when they left.
Business response:
Hi Conrad, Thank you for taking the time to share your experience. We're happy you were pleased with our work, and we hope you love your new roof! Keeping job sites clean and safe is something we take great pride in doing, and we're glad you noticed! If you ever need any assistance with your home in the future, please don't hesitate to give us a call as we're more than happy to assist! -Global Exterior Experts Team
They have been out 6 times to repair the new roof. Leaked through the roof in my garage on the first rain and looked like someone was pouring a water bottle out. They came and replaced the drywalled ceiling in my garage but not till I argued that they didnt want to pay for the entire thing and just patch it after I was promised that they were going to replace it. Lousy experience I was a roofer for 8 years and I would never allow this to happen. None of my roofs leaked. They replaced a section of gutter that was horrid and t... read more
Business response:
We take feedback from our customers very seriously. After reviewing your complaint and personally investigating the matter, we apologize for any inconvenience or frustration that *** have been caused. This is not typical of us, and we want you to know that weve used your experience within our customer satisfaction process to be sure we dont make this mistake again. We want to thank you for the opportunity to correct the issues with our customer service team. We pride ourselves on doing everything we can to make our customers... read more
Frequently asked questions about Global Exterior Experts
How is Global Exterior Experts rated?
Global Exterior Experts has a 4.7 star rating with 313 reviews.
When is Global Exterior Experts open?
Global Exterior Experts is closed now. It will open on Monday at 8:00 a.m.
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