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Glass America

4.6

About this business

Location details

1545 Central Ave, Albany, NY, 12205, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6198 reviews
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Kathryn Arnold's profile image
Kathryn Arnold 
7 years ago

The staff was friendly and helpful. Didn’t wait long, was not rushed from each area. Had a very pleasant experience. Marcus the eye technician was awesome with my stepson and the doctor was too. 

Business response:

Hi Kathryn, Thanks so much for taking the time to write a review. We love hearing from happy customers and we appreciate your feedback and your business! – Nancy 

Raphael LaMonte Williams's profile image
Raphael LaMonte Williams 
7 years ago

Awesome Customer Service! Kylie was so personable! Dr. Stoparic was definitively patient and genuinely concerned. I will be coming back! Thanks again and Happy Holidays. Happy Holidays to everyone on the staff. Miss Esther gets Kudos as well. 

Business response:

Hi Raphael, Thanks so much for taking the time to write a review, I have shared it with the Colonie team. We love hearing from happy customers and we appreciate your business! – Nancy 

Cheryl Thomas Harrington's profile image
Cheryl Thomas Harrington 
7 years ago

My daughter and I went to America's Best in Colonie because we wanted to save some money with their special of 2 pairs of glasses for $69.95. Anyways, the people were pleasant enough. The problem we have is that my daughter's 2 pairs of glasses ended up costing just over $200 and my 1 pair and vision club membership was over $300. That's ridiculous and...hello...well over $69.95!! They even claim that with the vision club membership, contact lenses are the cheapest you can buy; however, they charge for shipping too. No, they... read more

Business response:

Hi Cheryl, I'm sorry your visit with us wasn't so great. I'd be happy to have someone contact you and help go over your receipt. If you’re interested, you can email me at americasbest@nationalvision.com with your contact info and the store you visited. Thanks for your feedback. – Nancy 

Amy LaBello's profile image
Amy LaBello 
7 years ago

This place is unbelievable. The staff was not attentive and never gave their full attention even when you were speaking to them. If attention was given when I needed it, maybe they wouldn't have screwed up my exam as terribly as they did. I'm not sure the amazing prices make up for the lack of organization and courtesy the staff has. I never leave reviews, good or bad. However, this is a medical office and I left there terribly unhappy twice. ���������� 

Business response:

Hi Amy, I’m very sorry you had an unpleasant experience with us. Thank you for your feedback. This isn't the kind of experience we want our customers to have and we would like to investigate the issue further. Please email me at americasbest@nationalvision.com. Include the location you visited and the best way to contact you. – Nancy 

Teena Coney's profile image
Teena Coney 
8 years ago

I had,a great experience didnt wait long got two pair of glasses free eye exam great staff no presser to purchase something i did want 

Business response:

Hi Teena, Great to hear! We appreciate your business! I've shared your review with the Colonie team and look forward to helping you with your eye care and eyewear needs in the future. – Nancy 

Gabrielle Lyn's profile image
Gabrielle Lyn 
8 years ago

Very friendly staff and doctor. They got me in quickly for an appointment and we're very helpful! I would highly recommend!! 

Business response:

Hi Gabrielle, Thanks so much for taking the time to write a review, I have shared it with the Colonie team. We love hearing from happy customers and we appreciate your business! – Nancy 

Ma Dukes's profile image
Ma Dukes 
8 years ago

Great and helpful staff great deal $69.99 for 2 pairs of glasses 

Business response:

Hello, Thanks so much for taking the time to write a review. We love hearing from happy customers and we appreciate your business! – Nancy 

Sarah Glover's profile image
Sarah Glover 
8 years ago
Suarez Janet Cintia's profile image
Suarez Janet Cintia 
8 years ago

The doc was great and so were the people that work there,, but I didn't like that I have to wait 2 weeks for my free trials to try on and see how they work for me before ordering. The location sucks lol and the parking is an issue. Other than that this will be the one I return to. It's the closest location to me. I don't live in Albany I live upstate, past Amsterdam upstate. So I, for my benefit will return to this place. 

Frequently asked questions about Glass America

How is Glass America rated?

Glass America has a 4.6 star rating with 198 reviews. 

When is Glass America open?

Glass America is closed now. It will open at 9:00 a.m. 

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