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2921 West Central Avenue, #D, Santa Ana, CA, 92704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Buyer Beware – Avoid Glare Technology and the Flying Fox e-Bike My experience with Glare Technology and their Flying Fox e-bike has been extremely disappointing. The motor on my bike failed within the first month of ownership, which is unacceptable for a product at this price point. When I contacted the company about the issue, they eventually sent a replacement motor. However, their idea of “warranty support” is simply mailing parts and expecting the customer to perform the repair themselves. Replacing the motor requires re... read more
Trust the last 2 reviews and DO NOT BUY from this company. I have been working with their customer service for several months trying to get resolution on an e-scooter that never worked. I sent back the original bike and the replacement they sent me has been used and they did not send a charger despite me returning the original one. Incredibly frustrating experience and now I have a hunk of junk on my hands that doesn’t even work!!!!!
Pretty disappointed with the customer service from this company. My wife earned a glare EB as a perk from her job, but the battery didn’t work, after weeks of poor communication we were able to return and they sent us a bike that was very clearly dinged up from previous usage and didn’t include the battery in packaging.
Exercise caution when considering returns with this company. I recently had an incredibly frustrating experience that has compelled me to share my story, despite my usual reluctance to leave negative reviews. Losing $600 is a significant hit, and I feel I was misled during my purchase of a set of snow tracks, under the impression that the scooter was included. When I attempted to return my order, I found myself caught in a never-ending loop of emails with no resolution in sight. To make matters worse, my attempts to reach th... read more
Customer service solves problems when they get involved.
Glare Technology USA Inc. has a 4.4 star rating with 67 reviews.
Glare Technology USA Inc. is closed now. It will open at 10:00 a.m.
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