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Gigi's Cupcakes

4.6

About this business

Location details

2703 Richmond Rd, Ste 120, Lexington, KY, 40509, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6381 reviews
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Jessie Jayne Burley's profile image
Jessie Jayne Burley 
7 years ago

Omg soooo good ... best I've ever had . Strawberry shortcake was the best! 

Rebecca Bee Santos's profile image
Rebecca Bee Santos 
7 years ago

The shop is adorable inside and the staff is friendly! Cupcakes are delicious!! 

Business response:

Thank you Rebecca! We hope to see you again soon! 

Vickie Chad Wright's profile image
Vickie Chad Wright 
7 years ago

Thank you Kim for delivering my daughters' birthday cupcakes to them! They loved them and it was a great surprise! 

Sally Jagelman's profile image
Sally Jagelman 
8 years ago

Terrible dry and expensive cupcakes. I bought six cupcakes of different flavors and my kids and husband would not even eat them. They said the cake was too dry and tasted like cardboard. Don't spend $18 on 6 cupcakes here. Krogers and others grocery stores are 100 time better and more moist and flavorful. 

Business response:

We are sorry you had a bad experience and would be happy to replace your cupcakes. Give us a call. 

Tyler White's profile image
Tyler White 
8 years ago
Laura Katherine's profile image
Laura Katherine 
8 years ago

This is the only Gigi's I will ever go to, the cupcakes are amazing and the people that work there are so nice and helpful! 5 stars don't do it justice! 

Troye Montgomery Shannon's profile image
Troye Montgomery Shannon 
8 years ago

They did an amazing job. Staff was great! We had a large order. They looked great and tasted even better. Thank you all so much much! Plus love how many varieties you have to choose from. You will be hearing from our firm again soon! 

Marie Rison's profile image
Marie Rison 
8 years ago

This location had no communication at all. They Will tell you one thing and then when you go by their word and go back to the store to get what you were told you could get you get told that's not the truth. I called corporate and they told me I would here from the local franchisee. Well its been 3 months and i haven't heard a word. I talked to the manager of our location she told that what I thought was true but if she didn't remind them to do they would just charge full price and ah usually forgot to tell them. She also ref... read more

Beverly Young-Arnold's profile image
Beverly Young-Arnold 
8 years ago

I've had GiG's cupcakes at other locations and they were wonderful, not the experience at this location. Stopped in Saturday afternoon and bought a dozen for a birthday and they were the driest most tasteless cupcakes I've ever seen or tasted. My mother happened to be with me that day so she offered to stop in and see what they would do about it on Monday. (I don't live close to Richmond Road.) The person working could not possibly have been less helpful. He only offered to 'let someone know'. This is NOT very good customer ... read more

Frequently asked questions about Gigi's Cupcakes

How is Gigi's Cupcakes rated?

Gigi's Cupcakes has a 4.6 star rating with 381 reviews. 

When is Gigi's Cupcakes open?

Gigi's Cupcakes is open now. It will close at 6:00 p.m.  

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