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Gibson / Lovell HVAC
- Heating & Air Conditioning/HVAC
- Richmond Hill, GA
About this business
Specialties: Gibson/Lovell HVAC prides itself on integrity.
Location details
45 Chandler St, Richmond Hill, GA, 31324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
HIRE SOMEONE ELSE.I had a technician from Gibson/Lovell come out for a basic service, and it was one of the most unprofessional encounters I've had with any home service provider. The technician was unpleasant and ************* make matters worse, they quoted us an extremely inflated price for the service (more than double what we ultimately paid another reputable company to complete the exact same job). That alone raises serious concerns about price gouging or outright scamming.When I contacted the company to address the te... read more
Business response:
My name is Jeri, I am the office manager for Gibson/Lovell HVAC. I have read your above email and apologize for the misunderstanding that occurred. Our technician Jerry, is one of our 5 Star Review employees, so you can imagine my surprise, when hearing about your experience. After speaking with the technician and the owners, regarding this matter, we would like to go over a couple of things. The first would be that unfortunately, we were not there to bear witness to the flow of the conversation. We have spoke with our techn... read more
HIRE SOMEONE ELSE.I had a technician from Gibson/Lovell come out for a basic service, and it was one of the most unprofessional encounters I've had with any home service provider. The technician was unpleasant and ************* make matters worse, they quoted us an extremely inflated price for the service (more than double what we ultimately paid another reputable company to complete the exact same job). That alone raises serious concerns about price gouging or outright scamming.When I contacted the company to address the te... read more
Under specked our home for the proper system, never got the system properly working for an entire year. Over charged us for accessories; $750 plus &95 install to replace our existing thermostats ( online cost less than $125 each) because they couldnt make ours work, etc and then told us to basically pound sand, that they would send the same techs back out to fix what they couldnt fix multiple times. Do your research! Check out other companies! Canadys is local to us
Gibson Lovell did a great job! My HVAC was acting up and Gibson Lovell sent Kevin out to the house. He explained the problem to me, recommending that I replace the condenser fan motor. I hesitated and decided to wait and see. Well, of course it got worse. Two days later I called their office and Jeri said the owner was in Savannah and if she could get him in time, he might be able to pick up the part i needed. A couple of hours later, Terry was at my door with the new motor saying the technicians would be by that afternoon t... read more
Frequently asked questions about Gibson / Lovell HVAC
How is Gibson / Lovell HVAC rated?
Gibson / Lovell HVAC has a 4.2 star rating with 49 reviews.
When is Gibson / Lovell HVAC open?
Gibson / Lovell HVAC is closed now. It will open tomorrow at 8:00 a.m.
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