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Germain Toyota
- Automotive
- Columbus, OH
About this business
Location details
5711 Scarborough Blvd, Columbus, OH, 43232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Germain took great care of me and my Lexus today! Rich and his staff were super helpful and accommodating! I will be back
The worst customer service experience I have ever received.
Business response:
Thank you for taking time out of your busy schedule to speak with our General Manager Rich Newsome regarding your experience with our dealership. We truly value your feedback and apologize for your experience.
I had a wonderful experience buying my 2016 Rav 4 SE yesterday. The dealership is well maintained and looks sharp. My salesman, Josh did a wonderful job in every step of the buying process. I was very impressed by him. Other staff members greeted me and thanked me for my business. The Finance Manager, Asher made the finance process go smoothly. I felt very comfortable purchasing at Germain Toyota. I couldn't be happier. I would recommend Germain Toyota to anyone looking for a vehicle. Be sure to ask for Josh! I love love lov... read more
Business response:
Congrats on your new RAV4 and thank you for choosing Germain Toyota of Columbus. We're thrilled Josh provided you such a positive experience and appreciate the recommendation.
I just bought my 2016 Toyota Corolla from Kyle Musselman at Germain Toyota!! He as well as the rest of the staff made my buying process easy and enjoyable! Thank you Germain Toyota I love my new Corolla!!
Business response:
Thank you for the kind words about your experience with Kyle. We know you'll enjoy the road in your new Corolla!
Thank you Germain Toyota and Veronica for a great experience!
Not impressed at all with the finance department. Getting the runaround from all. I really hope they do record and listen to all calls. I just want our 900.00 check due us as promised by Rob the finance manager. We were told we could pick up on Monday 4/12. I do not think we will purchase from this dealer in the future.
Business response:
We are disappointed you are not completely satisfied with your experience. Our General Manager Rich Newsome would like to speak with you regarding your concern. Please reach out to Mr. Newsome at 614-383-5289 so he may address this matter has he wants each and every customer to truly be happy with their visit to our dealership.
Frequently asked questions about Germain Toyota
How is Germain Toyota rated?
Germain Toyota has a 4.1 star rating with 374 reviews.
When is Germain Toyota open?
Germain Toyota is closed now. It will open tomorrow at 9:00 a.m.
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