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At Germain Cadillac of Easton in Columbus, OH, we treat you just like a part of our family, with ultimate respect and kindness because we believe in building lasting relationships. Whether you're a new or returning customer, you can be sure we'll be there for you from the initial sale throughout your entire ownership. We've even been recognized as a standout dealership, earning the Mark of Excellence award, Cadillac Crest Club Award and WOW Moment of the Year.
4200 Morse Crossing, Columbus, OH 43219, Columbus, OH, 43219, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
We came in a little closer to closing time after having my daily driver randomly stop working and were on a mission to find the specific Chevy Cruze they had to replace it. Within 5 minutes of being there, Adam had us out on a test drive! I can not recommend him enough if you're looking to buy a car. He was patient, answered all of our millions of questions, and even stayed late to help us finalize everything and get it that night. It was definitely the smoothest car buying experience my husband and I have ever had. Definite... read more
The best. I had a very difficult trade in situation living in louisville and having a small time frame. Adam Gentry is the only sales person I’ve ever met who has genuinely looked out for my best interest. Honestly I could not have made it harder on him and he stuck around for two hours after closing on a Friday. I’m not one to throw complements around gently, but they went far far far beyond the call of duty for me. Thanks so much 🙏
We worked with Steven to purchase our SRX and he was absolutely wonderful! Everyone at the dealership made us feel welcome!!
Business response:
We're happy you had a great experience with us. Enjoy your new SRX.
I pd cash for a cadillac coupe, customer svc was excellent., deal went thru very fast. Had just one complaint, the front spoiler had a tear in it and I wasn't notified. I had to take care of ., I was told if I had it fixed to send them the invoice. Got upset about this. Otherwise the car was in good shape, love it. Get compliments all the time. If they had sent me the ck to repair the front spoiler, or deducted this I would give them 5 stars. thanks
Business response:
Thank you for the four stars, Deborah! I'm pleased to hear that you were happy with our customer service. Please forward a copy of the invoice for the repair of the spoiler and we will be happy to reimburse you. Please send to our dealership attn: Melody Markham.
I had been looking for a used Camaro SS for a while and found what I was looking for at this dealership. My sales person, Neil Daniels was awesome and was very patient with me while trying to negotiate a price. A short time later, I drove it home. The staff made my family feel more like we were at a vacation resort than a dealership. Thank you!
Business response:
Dale- thank you for allowing us to be a part of your purchasing experience- we are so happy Neil was able to make it a positive one!! We hope you will come back and see us in the future! Enjoy your new Camaro SS!
Best SUV buying experience. We found this Lexus GX 460 online and sent them a email and got a reply the same day. Neil Daniels replied back to us. We texted and talked a few days and he was very helpful. We drove 6 hours to go see thus SUV and LOVED IT.Neil help us out a lot. I would recommend anyone looki g for a car or SUV to go to Germain Cadillac of Easton and Ask for Neil Daniels..LOVE OUR SUV. THANK YOU SO MUCH NEIL.
Business response:
Janet, thanks for the 5-star review! Glad to hear that you had such a great experience. We hope you enjoy your new car!
This was the easiest car buying experience I have ever had, my salesman was great answered my questions and make my over all experience 5 stars! I would highly recommend him and this company!
Business response:
We sincerely appreciate the glowing review. Please do not hesitate to let us know if you need anything in the future! Enjoy your new ride!
Germain Cadillac of Easton has a 4.2 star rating with 413 reviews.
Germain Cadillac of Easton is open now. It will close at 5:00 p.m.
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