Gerber Plumbing Fixtures Llc

18_ wheeler 

on Google

a month ago

I had an 1100 appointment. They loaded me in under a hour! Easy back & they're off i55. 

Philippe Champagne 

on Google

a month ago

Gerber stands behind their products. I got a replacement stopper assembly sent to my door. Bravo! You just need to wait for it to arrive. 

S S 

on Google

6 months ago

Bought newly built spec house 7 years ago that had Gerber toilets. I have had to replace flappers once on the round bowl., three times on the elongated bowl toilet. Each case was because the flapper did not center on tank hole, causing slow leak. Calleded customer service for replacement for the elongated bowl for the same leaking problem. I was told the 5 year warranty was up and I'd have to order and pay for it. Nothing but problems with Gerber toilets. I also had to replace a fill valve on one of the toilets. Very poor qu... read more

Marsha Seixeiro 

on Google

8 months ago

Terrible customer service at the Canadian call centre. I waited on hold for 5-10 minutes to speak with someone, which was fine. When I reached an individual, he was not very pleasant. He placed me on hold for 5-10 minutes, and then the phone call was disconnected. He did not try to call me back. I called back, sat in a queue for someone to take my call, and after 38 minutes I have now learned that they have a lot of emails and it will take them some to have a look at mine.