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Georgia United Credit Union
- Financial Services
- Johns Creek, GA
About this business
Founded in 1958, the Georgia Federal Credit Union is an insured, nonprofit financial cooperative that serves more than 82,000 member owners. Its financial products include home equity loans, fixed- and adjustable-rate mortgages, savings and checking accounts, and VISA credit and check cards. The cooperative works in partnership with the College of Family & Consumer Sciences, which provides the Voluntary Income Tax Assistance program that offers free income tax return preparation for low- and moderate-income individuals. Its ... read more
Location details
6705 Sugarloaf Pkwy, 6705 Sugarloaf Pkwy., Johns Creek, GA, 30097, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 10:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Since September 29, 2022, **** caused me to believe that my deceased Aunt who passed on Aug 16, 2022 removed me as her payable on death beneficiary on her account containing $578,000 on August 1, 2022. Only for it to be revealed that ************* with a family member to list the family member as the beneficiary of those funds following my aunts death-some 15 days later on August 16, *********************************** contravention of their own new account policies and other protocol which shows that on August 1, 2022 my au... read more
Business response:
Our records confirm this reviewer has no membership, accounts, deposits, or loan products with Georgia United Credit Union ("GUCU") and is therefore not a "consumer" of the services of GUCU. This reviewer has repeatedly advised **** of her goal which is to obtain funds from our depositor's payable-on-death accounts despite the depositors designation of a different family member as beneficiary of those accounts. GUCU has an obligation to, and does, strictly follow the instructions of its depositors during their lifetimes with... read more
I'm a member for years, we recently applyed for a mortgage loan and we got approved the next day. Thank you GUCU for new home.
Business response:
Thank you for your feedback on your experience with Georgia United Credit Union. We are thrilled to hear about the excellent service you received. We appreciate your choice of Georgia United Credit Union and look forward to exceeding your expectations in the future.
I applied for a small personal loan and was sent an email about being approved. Later, received a called stating that the loan was approved and that the money would be deposited in my account. However, the same day another person emailed me stating that I needed to pay a past due bill, before the loan could be paid. Really!! This was the reason that I was asking for the loan. Is it proper practice to ask someone to pay a bill before the issue the payment of a loan that was already approved.*********************** and *******... read more
Business response:
Georgia United Credit Union apologizes for the inconvenience. **** has reached out to the member and resolved the issue. Please get in touch with us if you have any further questions.
A******* that work there dont bank with them find another bank They dont give ***** ******loans even if you have good credit <div class="ctc-tooltip"></div>
I've been banking with GUCU for years and have always had a stellar experience. I rely on them for all of my banking needs. I have my checking, savings, car loan, mortgage, and a credit card through them. The rates are very competitive and I've never had an issue.The online banking experience is a breeze. I can deposit checks, make payments, transfer funds and manage my money through their mobile app with ease. Any time I've ever had to contact support I've received the answer I needed in a professional manner. I love bankin... read more
Business response:
Thank you for sharing feedback about your experience with Georgia United Credit Union. We are delighted to hear that you received excellent service from our team. We appreciate your choice of Georgia United Credit Union and look forward to exceeding your expectations in the future.
Terrible. Terrible. Terrible. I would never recommend or use them again for a car loan. I am counting the days my loan is paid off. They have several times updated their website and every time they do this it stops my bi-weekly payments from going through THEN they charge me late fee's on top of double my payment. I am over them.
Business response:
Georgia United CU apologize for any inconvenience caused to our members. Georgia United CU have spoken with the member and provided a resolution. Georgia United remain committed to assisting all our members with any further needs they may have.
Representative ******* very rude and disrespectful as I was talking. Transferred the phone as I was trying to explain to her my issue. This is the second day that Ive call to get assistance with downloading their new app. Also Ive been unable to access my account for several months. No one has helped me with it.
Business response:
Thank you for bringing this to the attention of Georgia United Credit Union. We will continue to work with our members for resolution.
Horrendous lack of customer service. I wish I were able to give ZERO stars I have been a member for years now, but with each successive frustration I keep getting closer to taking ALL our banking from GUCU and move it elsewhere.L. L. ******, PhD **
Greetings It has been almost 2 months that I have had to fight for money to be replaced in my acct. On 10/13/**, 3 fraudulent charges were applied to my checking account . Unauthorized charges are $344.10- ***** $ ****** - DTLR $ *****- Rue 21 I have never shopped at these stores nor did I authorize any purchases I had to submit 2 claims and make a visit to the Whitehall branch to resolve this issues. The purchases were made in store at ***************. I was in ****** and ********* the week of Oct 10th. Documentation was pr... read more
Frequently asked questions about Georgia United Credit Union
How is Georgia United Credit Union rated?
Georgia United Credit Union has a 2.4 star rating with 120 reviews.
When is Georgia United Credit Union open?
Georgia United Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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