This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Genesis of Brunswick
- Car Dealers
- Brunswick, OH
About this business
Location details
2961 Center Rd, Brunswick, OH, 44212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had the worst experience EVER with their service department and management. They kept my car for 2 weeks and did not provide any information on what was going on with my car. EVERY TIME I called, I got the runaround. One person would say that the part was on order. Another would say that’s it is here. Another person would say that it’s currently being looked at. Emily claimed they had loaner cars and no loaner car was given. First she claimed that she had a car but it was over miles so she couldn’t give it to me. Then she ... read more
I purchased a 2025 Genesis GV80 expecting a luxury ownership experience. Instead, within just 1.4 years, I experienced two battery-related failures, repeated inconvenience, and a complete loss of trust in the Genesis brand. During the first incident, the dealership replaced the battery entirely, confirming there was a legitimate issue. Despite that, the vehicle experienced another battery failure afterward, leaving me stranded again. Genesis and the dealership kept my vehicle for nearly three weeks combined attempting to dia... read more
Great place to buy a car! Ask for Tyler in sales he will hook you up!
What a nightmare!!! I purchased a car from Crestmont but live in Illinois. After paying for the vehicle the salesman Terry could've cared less. He said the car WOULD get an oil change as it was sitting for a year and it had 600 miles on it. He then refused, stating it didn't need it, after it was paid for! He then, NEVER answered any of my emails or texts. I refused to deal with him so the manger Scott, is who I dealt with. Scott agreed to the oil change and a detail. I also asked if it had 2 key fabs and was told yes. When ... read more
So after over a month of waiting for replacement of my fuel pump on a GV70 (recall) and FINALLY getting vehicle back - it’s returned REEKING of gas !! Literally the car is now a fire hazard if exposed to an open flame with the gas vapor. So now we need to call a professional detailer to fix the issues created by using Crestmont’s service department. Absolute joke dealing with these clowns. How they manage to stay in business is beyond me - never return calls, tech, manager or GM doesn’t matter. Even after Genesis corporate c... read more
Frequently asked questions about Genesis of Brunswick
How is Genesis of Brunswick rated?
Genesis of Brunswick has a 3 star rating with 32 reviews.
When is Genesis of Brunswick open?
Genesis of Brunswick is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com