Genesis of Arlington Service Center

John Sullivan 

on Google

9 months ago

My experience with Genesis of Arlington was superb! My salesperson Darren was outstanding. His approach and his follow through were second to none. I highly recommend him for your new car needs. 

Aparna Mandal 

on Google

a year ago

Nish was my Genesis service advisor. He is very knowledgeable, helpful and on-point with his servicing recommendations. 

Tharindu Weeresinghe 

on Google

a year ago

Horrible and very disorganized. I called to get my address changed. They said they did it but when I got the confirmation it was my old address. I called a second time. The guy was incredibly rude. I asked for a confirmation email of my schedule service being cancelled. He said he will send it over. I never got it, I called again. A lady name page said it was still active I told her I need it cancelled. Hopefully I will get a confirmation this time around. 

Randy B. 

on Google

a year ago

Everyone is very pleasant,however,my time is worth something. Took 2 plus months to get an appointment for oil change and tire rotation in my 2023 G80 Genesis sedan.Have concierge service,no,could not accommodate me,loaner,no,could not accommodate me. Get there,told them waiting, told 2 hours. Would I like loaner? What,? The young lady who answers phone for service,has a bad attitude.She is hundreds of feet away, in another bldg? What? In short,asked if I wanted my car washed?Would take another 20 minutes, beyond the 2.5 hou... read more