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Genesis Chevrolet
- Car Dealers
- Eastpointe, MI
About this business
Location details
21800 Gratiot Ave, Eastpointe, MI, 48021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
This visit my service rep was Eddie & he communicated with me from start to finish. I was on vacation & I didn't have to call him for an update, as soon as my truck was inspected and they knew the issue he contacted me. I was able to authorize the repairs and upon my return everything was completed & I just picked up my truck. Genesis does an excellent job since I switched to them from another dealership & I'm so glad I did.
Randy was very helpful and knowledgeable.
I am updating my experience: below was my initial experience buying and leasing multiple vehicles from this dealership for years. My car was in their shop for almost 4 months! My car was returned with all of my things from the glove holder scattered on the seat, candy wrappers, seat and steering wheel lowered as if someone was driving low in my car and oil residue ALL OVER MY CAR!! It was as if the mechanic drove my car around touching everything including the ceiling of my car because that is dirty with oil!!! The oil was c... read more
This is for the service department. Yesterday my warning light came on for my front tire. So I took my car to get air I asked them if they could check my tire to make sure there was no nail in my tire. I was told that they can put air in my tire but I have to make an appointment to get my tire looked at. Very disappointing so they put air in my tire and then asked me did I want to make an appointment I told them no. I took my car to Belle Tire and they look at it and I did have a screw in my tire. smh
Frequently asked questions about Genesis Chevrolet
How is Genesis Chevrolet rated?
Genesis Chevrolet has a 4.5 star rating with 2,068 reviews.
When is Genesis Chevrolet open?
Genesis Chevrolet is closed now. It will open tomorrow at 8:30 a.m.
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