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Genesis Chevrolet

4.5

About this business

Location details

21800 Gratiot Ave, Eastpointe, MI, 48021, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.52,068 reviews
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Melodee C's profile image
Melodee C 
2 days ago

This visit my service rep was Eddie & he communicated with me from start to finish. I was on vacation & I didn't have to call him for an update, as soon as my truck was inspected and they knew the issue he contacted me. I was able to authorize the repairs and upon my return everything was completed & I just picked up my truck. Genesis does an excellent job since I switched to them from another dealership & I'm so glad I did. 

Theresa Peterson's profile image
Theresa Peterson 
2 days ago

Randy was very helpful and knowledgeable. 

Erica Traylor's profile image
Erica Traylor 
6 days ago

I am updating my experience: below was my initial experience buying and leasing multiple vehicles from this dealership for years. My car was in their shop for almost 4 months! My car was returned with all of my things from the glove holder scattered on the seat, candy wrappers, seat and steering wheel lowered as if someone was driving low in my car and oil residue ALL OVER MY CAR!! It was as if the mechanic drove my car around touching everything including the ceiling of my car because that is dirty with oil!!! The oil was c... read more

Constance's profile image
Constance 
6 days ago
Tina Penn's profile image
Tina Penn 
a week ago

This is for the service department. Yesterday my warning light came on for my front tire. So I took my car to get air I asked them if they could check my tire to make sure there was no nail in my tire. I was told that they can put air in my tire but I have to make an appointment to get my tire looked at. Very disappointing so they put air in my tire and then asked me did I want to make an appointment I told them no. I took my car to Belle Tire and they look at it and I did have a screw in my tire. smh 

Frequently asked questions about Genesis Chevrolet

How is Genesis Chevrolet rated?

Genesis Chevrolet has a 4.5 star rating with 2,068 reviews. 

When is Genesis Chevrolet open?

Genesis Chevrolet is closed now. It will open tomorrow at 8:30 a.m. 

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