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21800 Gratiot Ave, Eastpointe, MI, 48021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
There is no communication between sales and the service department. I was promised free oil changes and a tank of gas when i got there the service department did not m ow what i was talking about. The oil change was completed then i got an email stating i needed important things done. After 12 years of being with jeep typically if they find anything during the inspection you are notified right then and there asking do you want the job completed. When i called back to ask why i wasn't notified on spot i was told i forgot i wa... read more
I wouldn't hesitate to recommend Genesis to others.
I recently took my wife’s car in for service. Although it’s a brand new 2026 model. One of the tire speed sensors was throwing a fault. I brought it in for service the very next morning. Nick was there to assist me. He reassured me that he would have the vehicle up and running good as New within 24 hours. And sure enough, The very next day I was able to drive my wife’s car home within 24hrs. Thank you to management for providing me a loaner vehicle. And thank you to Nick for ensuring that my wife and children will be driving... read more
Genesis Chevrolet has a 4.5 star rating with 1,956 reviews.
Genesis Chevrolet is closed now. It will open tomorrow at 8:30 a.m.
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