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General Service Co.

3.1

About this business

Refrigerators-Freezers-Washers-Dryers, Certified All Major Brands 

Location details

4019 Naco Perrin Blvd, San Antonio, TX, 78217, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.129 reviews
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Tasha's profile image
11 years ago

After getting no where with south Texas appliance I was able to get in with general services. They found out it was my refrigerator that was not cooling and they worked me in same day! Tech came out within 2hours n replaced the part! Very pleased with services! 

A Yahoo Local User's profile image
A Yahoo Local User 
11 years ago

After getting no where with south Texas appliance I was able to get in with general services. They found out it was my refrigerator that was not cooling and they worked me in same day! Tech came out within 2hours n replaced the part! Very pleased with services! 

Darryl's profile image
11 years ago

After having a lot of trouble with another company trying to get our washing machine fixed, our warranty company sent out General Service Company. The tech was very timely and professional, and the office staff understood our need to get the washer fixed ASAP. I was very impressed by the way this company does business and not only will I use them again, I will be recommending them to others. 

Ronald's profile image
13 years ago

Whirlpool made arrangements with General Service Co. to repair our new Admiral washing machine and what a pleasant experience that was. The office staff was very polite and Carlos, their technician, provided the best of service. Carlos made customer satisfaction his top priority. Thanks to General Service Co. and Carlos. 

Luv Fiesta's profile image
Luv Fiesta 
13 years ago

I have had a GREAT Experience with General Service Co., my Whirlpool washer and dryer were under warranty and Whirlpool directed me to South TX Appl--BIG MISTAKE!!!!!!!!!. I was very fortunate to speak to Amy who scheduled my appointment and Aaron was assigned to do the repair. I also agree Amy, Aaron and Alise are the best representatives of this company, they are truly PROFESSIONAL, PATIENT, AND VERY POLITE they are TRUE Assets. The service I received Exceeded all Expectations. Great JOB!!!!!!!!!! 

David's profile image
13 years ago

I just want to say that General Service is the GREATEST Appliance repair in the WORLD! I talked with Alise, as well as Amy on getting my Jenn Air gas cooktop replaced cause the glass broke, they sent out Aaron, who was kind and took care of the issue asap! Sad to say I like a dummy I had another appliance that needed warrenty and instead I called Whrilpool who referred south Texas Appliance they stood me up 3 times before I called General Service the GREATEST repair Company in the WORLD! and again Alise and Amy took care or ... read more

A Yahoo Local User's profile image
A Yahoo Local User 
13 years ago

Amy and all of the office and repair staff at General Service Company were outstanding. They did what they said they would do when they promised they would do it. We had been struggling for almost two months with Sears/A&E, another authorized Whirlpool/Kitchenaid warranty repair service who were totally unreliable and difficult to work with. We phoned Whirlpool HQ customer service and demanded that we be referred to another factory authorized repair service and they sent us to General Services in San Antonio. We are very, ve... read more

A Yahoo Local User's profile image
A Yahoo Local User 
13 years ago

Perfect company for anyone who does not need their refrigerator repaired timely and can afford to be available to spend time a lot of time calling the company and waiting for their repair. Total time without a refrigerator: 14 days (12 days from the day I called the company); Time wasted: 2 days (1 day for the service visit, another day over a week later for the repair); Repair/replacement parts in stock: No; Time it took for company to receive replacement part: 7 days; Time it took to schedule repair: 7 days (repair could n... read more

Peggy's profile image
13 years ago

I want to thank General Service for their service on my ice maker. They were promt, courteous and very efficient. I would recommend them to anyone. 

Frequently asked questions about General Service Co.

How is General Service Co. rated?

General Service Co. has a 3.1 star rating with 29 reviews. 

When is General Service Co. open?

General Service Co. is closed now. It will open tomorrow at 9:00 a.m. 

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