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General Motors

1.7

About this business

Location details

25 Massachusetts Ave NW, Washington, DC, 20001, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.711 reviews
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Highlighted review
Jaime Brown's profile image
Jaime Brown 
2 months ago

The young lady I initially spoke with was helpful. Unfortunately, the same cannot be said for GM Customer Service as a whole. My vehicle was in the dealership for warranty repairs for over three weeks, during which time I was not provided a loaner vehicle. After the dealership stated they could not assist, I contacted GM Customer Service for support. GM advised that I could rent a vehicle and be reimbursed at $44 per day, provided the rental was a GM vehicle. However, there were no GM vehicles available in my area at that ra... read more

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C O's profile image
C O 
3 months ago
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Dodson Kevin's profile image
Dodson Kevin 
9 months ago

GM is the best, I must say cause I used to work for them when they was located off of route 1&9 heading toward avenel NJ. GM is very organized and has a lot of respect and very polite and all in every experiences about GM. I've became better then mastered in the positions we had and it was so accurate at every level. Thanks You! 

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Amelia Williams's profile image
Amelia Williams 
a year ago

I have a 2020 Traverse constantly having exhaust issues. I’ve contacted GM so many times about this but they will not make a recall only for 2021-2022. I will never buy another Chevrolet again. Tired of dumping my money into this SUV. GM does NOT care. Please do not buy a Traverse no matter the year they are trash. Spend your money else where besides at GM. 

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Daniel Hailu's profile image
Daniel Hailu 
a year ago

I have 2024 GMC Hummer and got in to an accident. GM doesn’t have parts to replace my fender. Fender is one of the simplest accident that could happen. My car is still in the shop for 3 months because of it. Please before you buy from GM, make sure they have at list miner parts. 

Frequently asked questions about General Motors

How is General Motors rated?

General Motors has a 1.7 star rating with 11 reviews. 

When is General Motors open?

General Motors is open now. It will close at 6:00 p.m. 

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