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GeneMatters, A Genome Medical Company

1.5

About this business

Location details

701 Gateway Blvd #380, South San Francisco, CA, 94080, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.512 reviews
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Julie Laursen's profile image
Julie Laursen 
on Google
5 months ago

Will not stop sending requests for payment off a statement where I have already paid and the money has definitely been deducted from my checking account. The payment is not reflected in athena health. I'm used to being double and triple charged by skeevy medical companies who collect payment and refuse to record the collection and its infuriating. This some labcorp bullshit. Was referred by an orthopedic surgeon. Aetna still does not show that they've sent in proof of my claim, I would have never went with my surgeon's recom... read more

Karen's profile image
Karen 
on Google
7 months ago

impossible to navigate their website, contact them, or get anywhere with them 

Mary Schilder's profile image
Mary Schilder 
on Google
7 months ago

Look at the reviews and run in the other direction. Genome is extremely misleading and will rip you off. 

Laura Padilla's profile image
Laura Padilla 
on Google
9 months ago

My husband and I did a genetic carrier screening and we're not happy with the service. We had a 1 hour call with a Genetic Counselor and asked what the cost was for the procedure, they couldn't answer and didn't offer to transfer us with the accounting department either. They are not clear about the cost of their services at all. All they did was refer us to a lab which I have to pay separately. 

Ellen Shinta's profile image
Ellen Shinta 
on Google
10 months ago

I got call from this number at 10.30AM. I don’t even know what it’s about and I am not in USA. Scammer! 

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Frequently asked questions about GeneMatters, A Genome Medical Company

How is GeneMatters, A Genome Medical Company rated?

GeneMatters, A Genome Medical Company has a 1.5 star rating with 12 reviews. 

When is GeneMatters, A Genome Medical Company open?

GeneMatters, A Genome Medical Company is closed now. It will open tomorrow at 9:00 a.m. 

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