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Gen-X Motors

4.3

About this business

Our goal is to provide Melbourne and the surrounding areas with the best car buying experience possible. 

Location details

2075 North Wickham Road, Melbourne, FL, 32935, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.3296 reviews
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James R's profile image
James R 
10 months ago

Received a flyer in the mail, that said we won $3000. The flyer said to go to the Bealls in *****, ** and look for the big tent. As soon as I pulled up I was harassed by one of their sales people who asked me to roll down my window before I even could get out of my car. I was then told I needed to give my information to them for tax purposes before they could tell us if we won anything. Then the $3,000 it showed was not correct, they had to match a small number on the top to their board. Which of course did not match. The wh... read more

Nancy M's profile image
Nancy M 
a year ago

The sales lady was fantastic in many ways, We went to Tyrone Plaza in St Pete for there promotion. She showed us a car that we liked. We have no car as outs was totaled in June. We are still waiting for a settlement from the other guys insurance. We are also on a fixed income on SS. We were told by the sales ladies manager that we would get first 3 months of payments waived and tax, tag and title they would pay. Payments of less than $600. We also were putting down $1500. We left thinking that was what we were getting to pic... read more

Michele S's profile image
Michele S 
2 years ago

I would not recommend this place to anyone. Their sole purpose is to sale a car. Since my purchase I have had to buy brakes and rotors, air filter, cabin filter and hydraulic lifts for the trunk. It also needs and oil pan and gasket. The money they sent me to make up for the payment, since I told them what I could only afford has gone for repairs, According to Mitsubishi Motors the vehicle should not have been sold as is and I should file suit. Call and text the Manager and sales person with no response. People work hard for... read more

Randy b's profile image
Randy b 
2 years ago

Total scam **. You are sent a promotional gimmick in the mail. After opening it, it says you won a prize. You call the phone number given and it's verified you are a winner. Go to their facility to claim the prize, and they try to sell you a car (and tell you you really didn't win anything) 

Lucrecia L's profile image
Lucrecia L 
2 years ago

We purchased a used 2020 Black Chevy Impala, WE were NOT told about the undercarriage issues with this car, during the discussions, we told them, we didnt want a large car payment, they played the "IF we could would you?" and IF we would, could you? GAME.... we were honest, about our jobs, our income, and about the cash that we had ON hand, well, they ran OUR credit, & we told them about the 2 trades we were using, WE had 2 trade in's to use for our down payment, THEN they started asking for cash money, THEY SURE got their m... read more

Business response:

Hi Lucrecia we tried to reach out to you but the number we have for you is not working. Gen-x take every complaint very serious and would like to review your deal with you. Please contact me Raoul Cleveland (President) at 321-255-7800 so I can personally review it with you. You recieved a $5300 trade allowance for your 05 Accent with 165k miles and your 2012 VW with 126k miles that was not drivable. The price of the Chevy was 28,500 you had a pay off on the VW of $3970 that gets added back in to the loan. The bank we used wa... read more

Lou P.'s profile image
Lou P. 
2 years ago

STAY AWAY!!!!! STAY AWAY: Bait and Switch Warranty: NOT CERTIFIED PREOWNED! We claim they use a substandard certification process in conjunction with an ambiguous warranty policy that lures customers back to your shop to be lied to, extorted from, and cheated with the only true intent to find upsell opportunities for your company. We bought a 2011 BMW 128i In the first month of owner ship, the battery died twice, it had to be towed twice, and it spend more than seven days of the first thirty in the shop being repaired.. Docu... read more

Gene M's profile image
Gene M 
3 years ago

I came into a tent sale just to check out a flyer I got in the mail. I was asked by salesman if I want to see what I can get out of my 2019 jeep wrangler. He wanted to know if this was the only car I had to drive and I said yes, He then showed me to some of the cars that were there. I figured if I sold my jeep that I would have to get another car. It was a hot day and he kept having me sit in this hot tent with no air moving.I was sweating really bad and had to go out to get some air. He kept running back in forth to his bos... read more

Lou PhinneyStoltz's profile image
Lou PhinneyStoltz 
4 years ago

STAY AWAY: Bait and Switch Warranty: NOT CERTIFIED PREOWNED! We claim they use a substandard certification process in conjunction with an ambiguous warranty policy that lures customers back to your shop to be lied to, extorted from, and cheated with the only true intent to find upsell opportunities for your company. We bought a 2011 BMW 128i In the first month of owner ship, the battery died twice, it had to be towed twice, and it spend more than seven days of the first thirty in the shop being repaired.. Documented and Memo... read more

anonymous's profile image
anonymous 
14 years ago

I recently was in the market for a vehicle and had been referred to Gen-X Motors by a friend who told me to speak with Raoul about what I was looking for. Raoul was able to locate me exactly what I was looking for in a short amount of time, which was a Chevrolet 2500 Duramax truck in excellent condition, and at a very reasonable price. The salesman I dealt with, Arthur, was extremely accommodating and helpful. Any issues were quickly resolved and Arthur made sure these were taken care of. Their customer service is beyond wha... read more

Frequently asked questions about Gen-X Motors

How is Gen-X Motors rated?

Gen-X Motors has a 4.3 star rating with 296 reviews. 

When is Gen-X Motors open?

Gen-X Motors is closed now. It will open at 10:00 a.m. 

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