Gem Studio - Gilbert

September Garcia 

on Google

a week ago

I went on January 10th to get a matching bracelet with my daughter. By January 25th it had broke and I lost it. It clearly wasn't soldered correctly which isn't surprising as we were in and out of there within 10 minutes. I spoke with a young girl that told me she'd talk to her manager and get back to me about getting a new bracelet but they didn't. I've since called at least 3 times and have yet to speak to someone. These are very expensive bracelets that should absolutely last longer than a few weeks! 

WessO A. 

on Google

a month ago

Flat out too expensive for a little chip of a non-precious rock. 

Vera H. Sanderlin 

on Google

a month ago

Perspective from my short 20 plus years in the jewelry industry; The concept is a good one though all things considered executed rather poorly. I was expecting something a bit different came in with an open mind following the lead of the staff. It was half amusing and half terrifying watching the evening unfold. No safety provisions were utilized in addition to improper direction and use of the tools and chemicals. I witnessed them grinding stone DRY (and metal ) on a very costly piece of lapidary equipment, fyi sans water g... read more

September Garcia 

on Google

a month ago

I went on January 10th to get a matching bracelet with my daughter. By January 25th it had broke and I lost it. It clearly wasn't soldered correctly which isn't surprising as we were in and out of there within 10 minutes. I spoke with a young girl that told me she'd talk to her manager and get back to me about getting a new bracelet but they didn't. I've since called at least 3 times and have yet to speak to someone. These are very expensive bracelets add they should absolutely last longer than a few weeks! 

Timo Pauel 

on Google

2 months ago

Extremely overpriced materials, what a rip-off