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Geek Squad
- Retail
- Athens, GA
About this business
Location details
1791 Oconee Connector #110, Athens, GA, 30606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Today was supposed to be my in home installation of my new TV. For this installation, I pre-paid $269.99. I was given a window of 11:30-3:30 for the installation, so I went to work at 8 and planned to be home during the time frame they gave me. At 10:19 am, I received a call from the Geek Squad tech saying he was 4 minutes away from my house. I told him that I was at work and this was not within the time frame I was given. He said he could only wait 15 minutes and if I was not at my house then the installation would need to ... read more
Uriel & Conner are extremely knowledgeable and did such an amazing job installing the single din car play and kicker door speakers , they went above and beyond ,they even helped glue back a few cracked parts of my 2nd gen dash area where my radio goes, and i absolutely love the install job they did, absolutely amazing work!
We bought a brand new IMac desktop computer over 18 Days ago and paid for the $179.99 for Best Buy Total membership- our account has been messed up since day one and after multiple contacts to Geek Squad support, each time being assured the problem has been fixed and to wait a few days, it is still incorrect. Apparently each time we have contacted them they have created a new account for us and now we have several accounts which need to be merged and they have failed to fix the issue. We can't use our membership until this i... read more
i spoke with a female associate named ROSE while trying to set up a geek squad appointment. this was my worst interaction with anyone from BEST BUY or geek squad. her dialect made it nearly impossible to understand any word she said. i requested a supervisor several times before i got help. she did not want to let me speak to a supervisor. terrible, terrible. she does not need to be speaking to the customers. billie j. tribble i
SUPERBE SERVICE AND EXPERT IDENTIFICATION OF PROBLEM WITH MY LENOVO LAPTOP COMPUTER. THANK YOU APRIL, AND I HOPE YOUR SUPERVISOR GIVES YOU A BIG RAISE!
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.4 star rating with 42 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open tomorrow at 10:00 a.m.
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