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Geek Squad
- Retail
- Ames, IA
About this business
Location details
1220 S Duff Ave, Ames, IA, 50010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I had made a phone call the day before. Just needing to drop off my laptop. Waited 45 minutes after driving an hour. Tech told me I was next then they called the next person in the queue. I said I just needed it checked in and leave it Traveling several hundred miles and they would be able to have the unit for several days. The phone conversation was told the day before that I would be able to. Very disappointed. I would be able for them to have the laptop for several days! The business is in Ames! Very disappointed in their... read more
Very useless service. Brought a laptop that I purchased from the location less than a year ago because some of the keys were not working consistently. They had it for four weeks and when I got it back and asked what they had done to fix it they said that they updated windows. Did not even look at the keyboard. The problem still persists and makes typing much harder when you have to press the C key 20-40 times before it works.
Simple fix of putting a couple keys back on the keyboard. Guy greets me with no enthusiam, show him the two keys, he proceeded to look at them for a minute then asked another guy. Basically got told they don't work with those kinds of keyboards. They told me to superglue the keys back on. Needless to say I won't be back.
The Geek Squad rocks. Need I say more?
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.2 star rating with 26 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
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