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Geek Squad
- Retail
- Knightdale, NC
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
214 Hinton Oaks Blvd, Knightdale, NC, 27545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Complete disorganized mess. This review is about Best Buy/Geek Squad's process for handling repairs across the company, not just this specific location. I called and made an appointment for an iPhone screen repair. I showed up on time, and they told me they did not have that specific iPhone screen in stock. They then made me an appointment for the Best Buy on Capital Blvd. in Raleigh. So I attempted to call that store to confirm if they had a screen in stock, only to repeatedly get routed to their call center, who was of no ... read more
Went to this location to get my charging port cleaned due to dust getting into and they destroyed my iPhone 15!! I went to Apple Store to get it looked at after my appointment with geek squad and they told me whoever cleaned your phone out broke the prongs for the charging port smh so they had to replace the entire phone for me!! Do yourself a favor and don’t bring your phone to these guys.
Ok, customer service hard to get someone on the phone.
Really nice folks at Best Buy - Knightdale. Particularly those at the Geek Squad desk.
Really nice folks at Best Buy - Knightdale. Particularly those at the Geek Squad desk.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 4 star rating with 23 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
Need help? Contact us.
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