Geek Squad

wyonita moore 

on Google

2 months ago

I went to this geek squad and they were efficient and I didn't have to wait nor get an appointment. I will always come to this location. 

DO LAL 

on Google

2 months ago

Oh man I wish they had half start!! Best Buy Geek Squad has the worst customer service! I was a tech member, and they installed my truck audio, but when it failed before the one-year warranty, they refused to cover it. Recently, I sent my Mac Mini for repair, and they promised 48-72 hours. After two days, they said it was ready, but when I arrived in dangerous snowy weather, they said it wasn’t. After five days, they claimed my hard drive was cracked and told me to go elsewhere. The GM was rude and told me to leave. I wish t... read more

Noelle 

on Google

2 months ago

Awful experience. I came in to get car radio installed since it was free for I spent so much. After the appointment I noticed my dash was loose and they had lost a plastic piece that hid a screw on my dash and now I have a hole in my dash that things can fall into. I told them they lost the piece so they had me come back to review the video. They claimed they couldn’t see the dash but then proceeded to say the worker didn’t get close to it. Which makes no sense if like they said “the video didn’t have right angle to see that... read more

Brad Helton 

on Google

2 months ago

Brought my mainframe back from blue screen death!! All good. I will go back. 

carson smith 

on Google

8 months ago

This was an absolute horrible experience. Apparently a change in policy is not worthy of an email for members. Also if you are an employee and you decide to act entitled rather than helpful then there is a place for you somewhere else than a service industry. Take my advice and stay away.