This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Geek Squad
- Electronics
- Morgantown, WV
About this business
Location details
3294 University Town Centre Dr, Morgantown, WV, 26501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good afternoon, I am writing to provide feedback regarding a recent Geek Squad service experience that was disappointing and ultimately unresolved. I brought in a personal computer in November that was approximately five years old for repair. I was advised to purchase a specific battery and bring my PC in. Then I was informed that the PC was fixed and the brand new battery was installed and issue had been fixed. I left with the device trusting the work of the Geek Squad. Unfortunately, once home, the computer would not power... read more
Review from Apr 2023 experience for a backup camera installation. The auto tech (a young female in her 20s) wasn't listening at all and ended up with a shoddy job on my car. As it turned out that I paid for the job that's unfinished and service rescheduled. All she had to do was to listen to me (use proven installation method on YouTube video and after her many failed attempt), but she was hell bent on doing the way she wanted it. After an arduous 3.25hrs with multiple calls to her peers and video chat she hooked up wires, c... read more
These people are straight up incompetent. They gave my phone away to someone else. Be careful
Told me they couldn’t fix my laptop after waiting two hours because they didn’t know the brand, even though I told them the brand three times.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.1 star rating with 34 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com