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Gatti's Pizza
- Pizza
- Valley Falls, SC
About this business
Gatti's Pizza is Spartanburg's home of family entertainment! Combine the latest games and prizes with fresh pizza, pasta and salad - it's great family fun!
Location details
100 McMillan St, Ste A, Valley Falls, SC, 29303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nice place 2 go the kids had fun pizza was on point
Completely awful I was told they freshened up the food when being called out about having old food on the buffet the manager didn’t offer any type of resolution just looked at me like I was crazy and kept the old food on the buffet
Business response:
Thank you for your comments. We are sorry that you didn’t have a good experience with Gatti’s. This is certainly not the type of customer service we strive to provide. Would you please PM us with your phone number? We would like to get more details about your experience. Thank you.
Very Disrespectful, I was picking out my prizes and the lady getting my stuff very rudely said to me “honey would you hurry up there’s other people behind, go ahead and pick the rest of your stuff”. And also acted like she didn’t care nor pay attention while I was trying to tell her what I wanted. If you get honestly get frustrated you don’t need to work there !
Business response:
Hi, Morgan. Thank you for your comments. We are sorry that you didn’t have a good experience with Gatti’s. This is certainly not the type of customer service we strive to provide. Would you please reply with your phone number? We would like for a manager to reach out to you. We always appreciate customer feedback and apologize for your latest experience at Gatti's.
Very displeased, hardly any food of Choice on buffets, only answers to your questions were either rude or were out of that. Game room a bit expensive but then again you buy the game card and your stuck. So No Chance of satisfaction there other. For What you pay to eat there with you as an Adult and then Children costs you have no choice of food nor games for customer satisfaction. Very disappointed to say the least. They need to Step it up in the food and games and over all family fun with less stress about food not being av... read more
Business response:
We are sory you had a bad experience. When there talk to the cooks as noted in previous comment or so back and they are known for taking requests. Sometimes we are out of something or it’s very busy and requests are not taken in order to keep up with volume. Again I am sorry. We hope to have you back. We are in the process of updating our game room which will be very nice when we are finished. We appreciate your feedback and hope to offer you a better experience soon.
Good place for family with kids ���� and great food also can get it special made just for you
I took my daughter there so she could attend a birthday party. I was forced to pay for myself to even enter as a chaperone. So instead of leaving a thirteen year old girl to run around unsupervised, I paid. After I sent a comment to Mr. Gattis, I was basically told that they had no choice but to make me pay because they were afraid I would take advantage of them and eat something. The response I got was disheartening and rather rude. I was told all of this information was given at the party booking. That would be acceptable ... read more
Everyone was very friendly and helpful. Food was good but sad there wasn't more people there. Maybe it was a slow night or maybe it is because nothing had changed there in years. Even still, it was a good nite for my 7yr old grandson who had a grand time!
Business response:
We appreciate you taking the time for your review. We hope to have you back soon. We will try for that extra point on the review. Thank you😊
Frequently asked questions about Gatti's Pizza
How is Gatti's Pizza rated?
Gatti's Pizza has a 3.8 star rating with 1,484 reviews.
When is Gatti's Pizza open?
Gatti's Pizza is closed now. It will open tomorrow at 9:00 a.m.
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