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Gateway Tire & Service Center

4.1

About this business

Location details

6000 US-64, Oakland, TN, 38060, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 4:00 p.m.
SunClosed
4.1192 reviews
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Vincent C.'s profile image
Vincent C. 
a year ago

I've been using gateway tire for over 40 years...it's been through several management's in that time...the recent change has me thinking to find a new service center...I recently bought a new pair of front tires for my 18 transit, after they ordered them they said the wouldn't be able to warranty them because they were a different size than the rear...I argued that my transit was a.rear duelley and that shouldn't matter, but they insisted....never had this problem before...I think it's time to say see u later and I'll take m... read more

kelly d.'s profile image
kelly d. 
3 years ago

Customer service is lacking and I will itright there! I know staffing is an issue but there is no need to be rude!  

Daniel W.'s profile image
Daniel W. 
4 years ago

I would not recommend Gateway tire in Oakland TN. They pay their counter people on commission of what they can sell. Every customer, no matter what you need is an up-sale. This place is close to my home so I have tried on 4 separate occasions and I have never, and I know never is an absolute statement, I have never gone in this gateway store and been sold what I requested. In short, their counter people can't make it on a $40 dollar rotation or even a $79 dollar alignment. Go to Oakland Tire next door. They probably can't fi... read more

Tina D.'s profile image
Tina D. 
4 years ago

Gateway on Covington Pike Memphis are The best. The manager and staff are friendly and professional. When I take my vehicle to them I know it will be done professionally and at a great price. Thank you Gateway on Covington Pike you guys are awesome!!! Thanks also to the manager for running such a honest friendly and professional place. 

Quentin B.'s profile image
Quentin B. 
6 years ago

Horrible customer service! Ridiculous I waited 8 hours just to have the brake pads changed! The worst I've seen ever  

Frequently asked questions about Gateway Tire & Service Center

How is Gateway Tire & Service Center rated?

Gateway Tire & Service Center has a 4.1 star rating with 192 reviews. 

When is Gateway Tire & Service Center open?

Gateway Tire & Service Center is open now. It will close at 4:00 p.m.  

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