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6348 City West Parkway, Eden Prairie, MN, 55344, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
After going through and reviewing the latest reviews posted, and after careful consideration, unfortunately, this will not be a good review. I am not a resident in an HOA managed by Gassen, however, I work for a contractor who has been hired to replace some windows for a homeowner within an HOA managed by Gassen. I first reached out via a phone call and left a detailed message, as well as send an email on 05/08/2025. For the next month, I called frequently, and again, sent an email on 06/02/2025. Then called again, and sent ... read more
Terrible experience, the switch payment providers every few months, make it almost impossible to switch, then charge additional fees every time. Company need better management to pick a payment system and stick with it for more then a few months.
Reading the reviews and unprofessional responses to reviews that are negative no point in telling you why. I wish I could leave you a zero or negative. So still no improvement on 6/13/2025 called and spoke with someone requesting a call back from our manager and I know people are busy. But no call back in 5 business days is not acceptable. I have requested information that as a homeowner I have a legal right to it but yet do not receive. No call back is just so very unprofessional. If Gasseen was in place when I bought I wou... read more
What everyone else is saying. Charging late fees because they made a mistake switching to a new payment software and now switching back to the old one. Their communication is horrible.
Gassen Management has a 3.1 star rating with 679 reviews.
Gassen Management is closed now. It will open tomorrow at 9:00 a.m.
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