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Garnet Hill Rehabilitation and Skilled Care
- Nursing Schools
- Dallas, TX
About this business
Garnet Hill Rehabilitation and Skilled Care provides a full range of exceptional senior living options. Our community offers all of the comforts of home with the added benefit of a team of experienced, caring professionals dedicated to providing you or your loved one with quality care. We offer exceptional care, wellness programs and social activities in attractive, modern surroundings. Garnet Hill Rehabilitation and Skilled Care provides a living options for every senior, including Respite Care and Skilled Nursing. At every... read more
Location details
1420 McCreary Rd, Dallas, TX, 75098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My experience with Garnet Hill was about 1 year ago but I was so disappointed with the facility that I am posting this even 1 year later. Beware!!!!
Business response:
Jenny, we are sorry you are disappointed. Your feedback is important to us. Please send your contact information to customercare@stonegatesl.com and someone from our team will reach out to you.
Hire a compent staff 80% of them do not speak or understand america English. Secondly You are under staffed. Several times the wait time for a attendant was more than 30 minuets a couple of times an hour. I was there 2 weeks never changed the bedding once. Would I recommend you Hell No. you want more ask you should’ve investage by the police not the health dept.
Business response:
Mack, thanks for your feedback, we are sorry our services didn’t meet your expectations. We are always open to improvement, please send us your contact information to customercare@stonegatesl.com, and someone on our team will reach out to you.
My mother was in quarantine for 14 days after returning from the hospital. She was very sick while in quarantine, couldn’t eat or drink, yet they did not send her back to the hospital. She lost over 30 pounds in less than 3 weeks-I had to demand that they move her to the hospital yesterday. Found out that there are Covid-19 + patients and staff currently at Garnet Hill....and now my mother has Covid-19. The Administrator is non-existent and the nursing care deplorable
From the moment my mom entered her treatment and our dealing with staff was deplorable... they were uncaring... I don’t believe the word compassionate is in their vocabulary... the beauty of the place is a facade that hides the evil and incompetence that is inside. My mom pain meds were withheld due them not reading her chart correct... she had just had surgery.. she fell out of her bed and was left on the floor while she cried out for help... someone came and just closed her door... she had bruises and shows a fear of stran... read more
Recommendedit is a great place to go for rehab or what ever you need
Better CARE for long term patient.
Badly understaffed with many people that don't care at all. I cannot believe the lack of care and complete mistreatment of our loved one at this facility. Read all of the negative reviews about Garnet Hill. They are the truth and are not exaggerations.
They need caring staff and cleanliness. This place is horrible. No stars.
Beautiful location! The nurses and CNA's are wonderful and inviting. Administrator is knowledgeable and helpful. I love interacting with the residents and families!
Frequently asked questions about Garnet Hill Rehabilitation and Skilled Care
How is Garnet Hill Rehabilitation and Skilled Care rated?
Garnet Hill Rehabilitation and Skilled Care has a 3.3 star rating with 148 reviews.
When is Garnet Hill Rehabilitation and Skilled Care open?
Garnet Hill Rehabilitation and Skilled Care is open now. It will close tomorrow at 12:00 a.m.
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