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Garner Tv & Appliances

4.6

About this business

Customer Service IS our Business Garner TV & Appliance of Garner and the NEW location in Raleigh is locally owned and operated proudly serving our customers since 1977. When you visit our stores you will immediately feel the "red carpet treatment" with one-on-one personal service by our exceptional sales staff. We will work with you to find a product that fits your needs, budget and lifestyle. 

Location details

875 U.S. 70, Garner, NC, 27529, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6485 reviews
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arrowmakercpi's profile image
arrowmakercpi 
14 years ago

Competitive and Professional – Our experience with Garner TV & Appliances have been positive. Their prices are competitive and the salesmen are knowledgeable and friendly. Their deliverymen were professional, thorough, and careful. We have used them in the past and the repairmen they recommend are also excellent. Stop there first even if you find a better price at a box store- give them a chance to match or come close for the service is much better than elsewhere. 

helenas's profile image
14 years ago

Garner TV and Appliance - Capital Blvd. Store Is GREAT! – This visit was for the purchase of a washer and dryer from the Garner TV and Appliance North Raleigh store located at Plantation Center Drive near the exit of 540 and Capital Boulevard. The atmosphere created by Chip Johnson as soon as we walked into the store was very welcoming. HIs knowledge of all of the appliances was amazing. He took the time needed to answer all of our questions as we tried to make a decision on which brand to choose. He was very helpful and pat... read more

amgadsaad's profile image
amgadsaad 
14 years ago

RE: DO NOT BUY HERE!! – Customer Gavaghan: Not a single word you have written in this review is true. Shame on you! To our customers reading this review: This customer purchased a Sharp Microwave oven around August of 2010. At the customer's request we set up service in October. The manufacture decided to replace the unit for the customer. After more customer complaints we refunded the customer money in December in 2010. Let me also note that at no time could a service tech find a problem with the microwave. The customer com... read more

gavaghan's profile image
gavaghan 
14 years ago

DO NOT BUY HERE!! – WORST CUSTOMER SERVICE! Sales people are wonderful when you spend money and buy the appliances!!! Then if you have trouble with your product, they are NO WHERE TO BE FOUND!!! Have waited over 1 month now and the appliance is still NOT fixed. Now, none of the store representatives will call us back and no one will return my phone calls. Sales people still say they are checking and this is the 2nd replacement model. All they care about it getting their money.. don't have a problem with your appliance from G... read more

Business response:

Not true and not fair to write a review like this. We have provided excellent service to our customers for 34 years now. Our BBB ranting is A+ (highest possible). I can assure anyone reading this review that we take care of every single customer service issue- including the one from this customer. 

jbaker1183's profile image
jbaker1183 
14 years ago

Great Service and Family Friendly – This is without a doubt the best place to purchase any appliance or tv. I furnished my house over 12 years ago with this local, family owned business! Now I am upgrading several appliances and would trust only this business to assist me. Their sales people know their products, they are all very helpful in showing you several options of appliances to meet your needs and they make you feel you are the most important customer in the room. I have always had great service and they are constantl... read more

research542's profile image
research542 
14 years ago

Excellent Service & Support – I purchased all my appliances from Garner TV & Appliance 10+ years ago when my new home was built. Recently, I put new wood floors in my kitchen and was ready to have them finished. I needed to move the refrigerator and stove into the dining room while this was being done. I did not want to destroy the hardwood floors in my dining room during this process. I needed someone who knew what they were doing. I visited Garner TV & Appliance and stated that I had an unusual request and quick timeframe.... read more

Staceydun's profile image
Staceydun 
14 years ago

Children do not belong – I am writing because I was in the market to remodel my kitchen so I went to my local hometown dealer...Garner TV & Appliance. It was a great beginning as I was greated by two lovely ladies at the front of the store. I was next approached by a sales lady I believe her name was Rita. The saleslady was very polite and appeared to know her appliances however throughout her sales pitch and presentation of the showroom and what she had to offer we were rudely interrupted multiple times by what appeared to ... read more

Business response:

Very sorry about your experience with our store as we pride ourselves in providing a professional atmosphere for our customers. It is certainly not our policy to allow employees to bring their children to work. The sales associate that helped you is in fact Rita and she does employee a baby sitter. Unfortunate circumstances on this day resulted with her children having to spend some time with us until their father could pick them up. Rita is a responsible, dedicated and knowledgeable member of our team and I believe any empl... read more

wfjordan23's profile image
wfjordan23 
14 years ago

Great Customer Service – Our 2 year old TV was hit by lighting. Even though The TV was beyond repair Garner TV provided us with a temporary unit until we could settle up with Insurance Company. The new TV was installed and all services restored back. Thanks Garner TV for the great Customer Service!! 

tvbean's profile image
15 years ago

Recommend this store all the time for appliances! – Over the past 10 years we have purchase several appliances from them. It has been about 3 years since our last purchase. We have purchased: washer, dryer, (GE Harmony: Love them!) dishwashers, microwaves, stoves, and ovens. They have a nice showroom and carry quality kitchen appliances. We have shopped other stores and then returned to Garner tv to find more competitive pricing. They were honest when helping us chose the right appliances: value vs. cost. We did look for a t... read more

Frequently asked questions about Garner Tv & Appliances

How is Garner Tv & Appliances rated?

Garner Tv & Appliances has a 4.6 star rating with 485 reviews. 

When is Garner Tv & Appliances open?

Garner Tv & Appliances is closed now. It will open tomorrow at 9:00 a.m. 

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