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Garden Grove Hyundai
- Auto Repair
- Garden Grove, KY
About this business
Specialties Russell Westbrook Hyundai of Garden Grove treats every customer like an MVP! History Established in 2017. Russell Westbrook Hyundai of Garden Grove is one of four dealerships owned by the NBA Player, Russell Westbrook. Our goal is to change the game in the automotive retail space. You’ll notice our associates wearing jeans and a smile all day long! Our customers are our business. We sincerely want to exceed your expectations!
Location details
9898 Trask Avenue, Garden Grove, KY, 92844, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor sales representation and up charges
Bait and switch! Read their reviews. They advertise one price, management confirms the price (multiple times) and you get into the dealership and they jack it up 20%! Such a frustrating experience. After leaving this review on several sites, the GM saw it and called us. They ended up selling the car at the advertised price.
Business response:
First and foremost, on behalf of the whole team here at Russell Westbrook Hyundai of Garden Grove, we would like to offer our apologies for how your time with us went. Our top priority is always customer service and satisfaction, and not being able to accomplish that with you is unacceptable. Please message us your contact info so we are able to get in touch with you. We would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. We thank you for your feedbac... read more
Liars! Absolutely shameful business practices here. I called about a certified used car stock # PG2733 and was told by Jerica and her associate three times when I asked to confirm the price that it would be as advertised $14,000 plus tax and license which would be 12% of the purchase price and no other surprise charges. When I got there after driving from an hour away I was turned over to a salesman named Justice who turned me over to his manager who claimed his name was Kenny and later changed it to Bob Simpson after I conf... read more
RecommendedGreat place Great People And The best prices in the OC
Business response:
Thank You Dale! Glad to be of service. :D
After talking to the rude receptionist over the phone I should of done more research on this dump so I wouldn’t have wasted my time. I found a truck for $21,000 on their website. Went down there for them to tell me it’s FIFTEEN THOUSAND DOLLARS MORE than the they price listed! What a joke. Listen to the other hundred reviews, avoid this place.
Ask for your “KIMO DEAL”!! Let’s Go!!
Business response:
Thanks Kimo!! We truly appreciate the kind review! We welcome you back any time!
Bad dealer ship Rude liars nasty Don’t go there
Bad people liar they took my son down and took the car back never got his money back
The worst customer service ever!!! I will never go back to this dealership. Huntington Beach is the best. They know how to take care of you
Frequently asked questions about Garden Grove Hyundai
How is Garden Grove Hyundai rated?
Garden Grove Hyundai has a 4.6 star rating with 37 reviews.
When is Garden Grove Hyundai open?
Garden Grove Hyundai is closed now. It will open tomorrow at 9:00 a.m.
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